Perform tests that will include data capture, software deployment, and maintenance as directed by the performance analyst.
Primary responsibility is to execute triage tasks given by the team leader.
Must perform quality execution of triage tasks.
Communicate, investigate, and solve problems with the correct team or developer.
Assign the severity of a problem based on predefined principles.
Escalate important cases to managers and PM team.
Our Triage methodology involves the following: categorizing issues that reflect different levels of efforts of resolution, performing basic root cause analysis on the system and algorithms.
Bachelors or Masters in Mathematics, Physics, Statistics, Mechanical, Robotics or other engineering degrees.
Working knowledge of JIRA and Excel.
Ability to perform SQL database queries.
Ability to document and troubleshoot errors.
Strong communication and interpersonal skills.
Ability to work in a team environment.
Analytical mind and problem-solving aptitude
Strong organization skills.
Proficiency in finding trends and identifying the root causes of issues.
Strong familiarity with Google Sheets, Docs. etc.
Quick learner and ability to adapt in a fast paced environment.
Attention to detail and ability to complete tasks in a timely manner.
Maintain composure during unexpected disruptions and frequent changes.
Willingness to work under challenging circumstances and time constraints.
Must be self-motivated, organized and accurate
Familiar with software development
Relocation Assistance, Stock Options
Full Kitchen with unlimited snacks and fruits, free breakfast lunch, and dinner from an array of local restaurants.
Shape the landscape of autonomous driving
Gym membership, Learning/Education Budget
Work Visa Sponsorship available.
TuSimple is an Equal Opportunity Employer. This company does not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.