We are looking for an entrepreneurial-minded individual to join our team as a Valet Associate to play a key role in developing and scaling our 'Valet' operations; we assist owners by handling their vehicle key exchange with their guest. Currently servicing two cities, San Francisco and Los Angeles, our mission is to master our unique model in these markets and expand to new markets across North America.
An entrepreneurial drive and mindset are essential; you will be on the front lines of developing and operating a unique new business model, while providing a superior customer service experience. Achieving our mission is not a one-year project; we are looking for someone who has the vision and determination to grow with us.
While our mission and your role with us will be exciting and will change car sharing forever, have no illusions that your role and duties will be without hard work and challenges. We are serving a new marketplace, with a customer satisfaction focus: you will be outdoors handling every facet of host and guest interaction including checking members in and out of vehicles, handling member concerns, and preparing vehicles for during periods of high demand. We are open 6am to 10pm every day.
You have top-notch oral communication skills
Your technology and software competence includes but is not limited to: Google Docs, Gmail, Excel, use of iOS devices
You have outstanding attention to detail, with strong ethic of personal responsibility
You are able work independently with little supervision
You are personable, outgoing individual who enjoys working with people
You enjoy working in a fast paced, quickly-changing environment
You have great problem-solving skills
You have customer service experience
You are 21 years of age or older, with a valid driver’s license and a clean driving record
You agree to submit a background check
You are able to drive manual transmission vehicles
Competitive salary (FT hourly)
Employer paid medical, dental, and vision insurance
Four weeks paid time off, 11 paid holidays, generous parental leave
Turo travel credit every month
We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply!