TurnKey Lender is a provider of award-winning AI-based loan origination and management software that is changing how businesses everywhere succeed. The company puts lending software in the hands of businesses of all sizes, using proprietary technology that securely digitizes every step of credit management and the loan lifecycle. Lenders who use TurnKey Lender speed up loan decisioning, get system decisions in under 30 seconds, and grow portfolio profitability by means of AI-powered scoring models and business rules that increase portfolio profitability by 49%, increase operational efficiency, customer satisfaction, and client lifetime value.

Requirements

  • Great English - written and spoken, great communication skills
  • Relevant experience, such as technical writing or product documentation
  • Able to understand complex information and communicate the information to people with diverse professional backgrounds
  • Ability to communicate complex information clearly, concisely, and accurately
  • Ability to work with large amounts of information
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment

 

Will be a plus

  • Experience with JIRA, Confluence (or another wiki system)
  • Experience querying datasets using SQL and building charts for data visualization

 

Responsibilities

  • Write, publish, and maintain high-quality guides and helpful content for administrators and business users
  • Research, outline, write, and edit new and existing content, work closely with various departments to understand product requirements
  • Design and organize documentation sets for developer products
  • Collaborate with engineers, product managers, designers, and support staff on help requirements and strategy
  • Edit, clarify, and proofread documents written by others
  • Determine the clearest and most logical way to present information and instructions for greatest reader comprehension and writing and editing technical information accordingly
  • Evaluate current content and develop innovative approaches for improvement

 

TurnKey Lender is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. If you need any assistance or accommodations due to a disability, please contact us.

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