At TuneIn, we are reinventing radio for a connected world with live sports, up-to-the-minute news, curated music, millions of podcasts, and over 120,000 streaming radio stations—streamed to tens of millions of customers through our mobile and web apps, and our unmatched platform of hundreds of consumer device and service integrations. From smartphones to smart speakers to electric cars, TuneIn delivers live and on-demand audio from voices you trust wherever you want to listen.
Location: Toronto, Canada; (Remote from Toronto)
The Role
TuneIn, a leading provider of audio streaming services, is seeking an experienced Senior Security Engineer to join our CloudOps team. The CloudOps team plays a pivotal role in the management of production tools such as AWS, CloudFlare, and GitHub self-hosted runners. This role will be instrumental in future projects to improve vulnerability management, harden our attack surface, and enhance the overall security of our infrastructure. In addition to supporting our security and cloud infrastructure, this role helps ensure a seamless and secure working environment for remote and in-office work. From diagnosing and resolving IT incidents to configuring and monitoring our security systems, our team is committed to providing comprehensive support to all employees.
Join our dynamic team at TuneIn and play a crucial role in shaping our production infrastructure while ensuring the security and productivity of our workforce. If you're a proactive problem solver with a passion for technology and a dedication to customer satisfaction, we encourage you to apply.
Scope of Work:
THIS ROLE WILL FOCUS ON THE FOLLOWING BUT IS NOT LIMITED TO
- Take the lead on larger projects around security and SaaS services such as AWS infrastructure, CloudFlare management, GitHub self-hosted runners, and VPN
- Own the overall security of the production environment for TuneIn
- Migrate AWS resources to IaC
- Configure and monitor security systems - internal tooling and SaaS services
- Diagnose and resolve security incidents and requests, while creating helpful documentation
- Configure the mobile device management platform to improve security and end-user experience
- Administrate services such as CrowdStrike, CloudFlare, GitHub, TwinGate, AWS
- Contribute to onboarding and offboarding employees via streamlining/automating processes to improve the security posture
Qualifications:
- 5+ years of experience with Security & Cloud Infrastructure
- Experience with in-use tools: CrowdStrike, GitHub, and/or Terraform
- Cloud Infra experience (AWS or Azure or Google)
- Hands-on experience with a scripting language
- Certifications: CompTIA Cloud+, CCSP, and/or AWS Certified Security preferred
- Knowledge of Kubernetes is nice to have
What We Are Looking For:
- Troubleshoots issues and wants to know the why, not just how
- Understands/values timeliness and completeness for projects
- Expert at deployment and management of various security tool staples: attack surface monitoring, vulnerability scanning, secrets scanning, endpoint protection, etc.
- Experience with AWS or other public cloud vendor(s)
- Able to triage security incidents: monitors observability tools, investigates issues, remediates when possible, and escalates to appropriate teams to resolve as needed
- Familiar with Corp IT staples such as: vendor managed email, productivity tools, file sharing, Apple DEP, SSO, SCIM provisioning, public cloud computing, and office networking
- Ability to administrate Okta or other corp identity management platform(s)
- Comfortable handling the standard finance processes of asset management and expense reporting
- Keeps cool under the pressure of deadlines and high-stress situations
- Works well independently with little supervision
- Work well with others outside of team boundaries
- Relishes the opportunity to research, learn, and use new technologies
- Approachability and a stellar customer service mentality
- Strong verbal and written communication skills
- A strong sense of ownership of the projects you handle
Behaviors:
- Excel in communication of all forms; as adept a listener as a speaker!
- Develop and maintain strong working relationships inside and outside of your team
- Think, plan, and manage strategically, balancing technology and business demands, without losing sight of the essential tactical details
- Creatively problem solve and see your solutions through to successful implementation
- Embrace change and are highly adaptable
- Take pride in your work and share your knowledge with others
- Embody TuneIn’s values
Our Benefits:
- Medical benefits
- Paid parental leave
- Flexible PTO policy and 12 paid holidays (2024)
- Wellness stipend
- Technology stipend
- Individual training and educational spending
- WFH one-time bonus
TuneIn is reinventing radio for a truly connected world by celebrating the human voice. We're an audio leader with a workforce as inclusive as our global audience. By offering unparalleled diversity of perspectives we connect people to the conversations that are most meaningful to them. We’re committed to growing and empowering a more inclusive community within TuneIn. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
