At True Tickets, we provide software that empowers live-event venues to improve ticket governance. We help venues reclaim control of their tickets from the secondary market to ensure a positive and safe end-to-end patron experience.

We are seeking a Senior SQL Developer & Tessitura Specialist to join our 100% remote team, reporting to the CTO. This is a great opportunity to join a tight-knit, fast-growing startup that is changing an industry.

Who we are

True Tickets is a funded startup. Founded in December 2017, True Tickets has been building a business-to-business software-as-a-service solution since January 2019. We became Tessitura Ecosystem Partners in October 2020 and have already launched our service with enthusiastic clients who are helping us grow as they begin holding outdoor and socially distanced live events. 2021 will be a year of expansion, with a growing list of additional organizations that have signed contracts and are eager to implement the service as the pandemic eases and the live events industry gets back to work.

True Tickets is a secure contactless digital ticketing platform enabled by the IBM Blockchain. Our business-to-business solution easily integrates with Tessitura and other ticketing platforms without replacing existing infrastructure. In addition to facilitating governance into what happens to a ticket after its initial sale, the service opens new revenue and marketing opportunities for venues and their partners. It enhances and completes customer data with information about after-market buying, selling, and sharing of tickets. It enables venues forced to close due to the global pandemic to reopen while protecting their patrons with a contactless experience and enhanced visibility into who is attending each event.

Your role

As a Senior SQL Developer & Tessitura Specialist at True Tickets, your primary responsibility will be designing and building new features that enhance and strengthen the tight SQL-based integration between True Tickets and Tessitura’s ticketing and access control functionality. In addition to custom SQL code housed in the Tessitura database, the integration is supported by a Tessitura web service interceptor built in C# and a series of data syncing applications which utilize the Tessitura REST API. As the chief Tessitura Specialist, you will be expected to collaborate with other developers to provide insight into the Tessitura software and guidance about how to interact with it. Familiarity with C#, .NET, and/or Go will add value to the team.

You will spend the majority of your time developing the service in close collaboration with a small cross-functional team of engineers, a designer, and a product manager. You will be expected to follow rigorous development practices, inform your work with an evolving understanding of our clients’ needs and requirements, provide input on software architecture, and implement solutions formulated by the team. The True Tickets development team utilizes adapted agile planning and development cycles and ceremonies, test-driven development, continuous integration and delivery, documentation as code, pair programming, code review, and other techniques in our quest to deliver valuable, usable, high-quality, and constantly improving software to our clients.

Responsibilities

  • Work closely with other developers, designer, product manager through all stages of the software development process
  • Use Microsoft SQL Server to develop integration between True Tickets and Tessitura
  • Advise and assist in the development of automated functional tests
  • Resolve issues and bug reports
  • Review, analyze, optimize, and tune code
  • Work directly with technical representatives at client organizations when needed to troubleshoot escalated issues or understand requirements

Required

  • 5+ years of software experience in MS SQL
  • Familiarity with Tessitura databases and use cases
  • Strong communication skills
  • Comfortable writing documentation
  • Experience with Git
  • Experience writing tests
  • Self-motivated; ability to work efficiently from home in a virtual office environment

Desired

  • Experience in ASP.NET MVC or ASP.NET Core
  • Comfortable with agile-like process
  • Familiarity with microservice architecture

What we offer

  • International remote team: work from anywhere!
  • Compensation: salary and equity (compensation and balance is negotiable)
  • Benefits: medical, dental, and vision group insurance
  • 401K retirement
  • Professional development and training options
  • Highly collaborative and fun work environment
  • Flexible schedule
  • Flexible paid time off
  • Work with some of the most noteworthy arts, culture, and live event venues around the world
  • Occasional travel to exciting destinations for company retreats and gatherings (post-pandemic only)

We think you’ll like us if you...

  • Enjoy working on a cross-functional team focused on building high-quality software (see the team at https://true-tickets.com)
  • Enjoy learning new things and getting your hands dirty with new tools
  • Enjoy the authority and responsibility of influencing key technology decisions and owning services
  • React to critical problems without sacrificing quality over speed
  • Anticipate problems and formulate solutions while considering technical debt
  • Appreciate and give direct feedback
  • Are open-minded and looking to actively participate

Please submit your cover letter and resume electronically. If possible, please include any code samples, or links to any publicly available work.

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