Recognized in 2020 by FastCo as one of the world's most innovative companies, Trove is a mission-driven company that powers resale for the world's most inspired brands and retailers. We are at the forefront of creating the circular economy by providing brands with the technology and logistics to own the secondary market for their products. With our white-label capabilities, our partners reap the rewards of managing their own resale market by accelerating long-term revenue, increasing customer loyalty, gaining new customers and boosting store and site traffic. Resale is a revenue and customer engagement opportunity growing at 5 times the rate of e-commerce and 21 times the rate of traditional retail. We power in store and online retail for leaders such as Patagonia, REI, Eileen Fisher, Arc’teryx, and Levi's.
About the Warehouse QA/QC Associate
Inspecting and auditing processed product with a non-biased approach, while maintaining a high quality standard in the production department.Verifying catalog information, color, size, etc. against provided information.
Inspect physical appearance andcondition of received product in accordance with brand specific standards to ensure an excellent customer experience.
Identify and document receiving associate’s work deficiencies.
Training and coaching on deficiencies to improve inefficient production and create a potentially negative representation of our brand partners to the consumer.
Work with internal team leads to ensure optimal processes.
Meeting daily, weekly and monthly quotas.
Data entry and analysis using Looker, Excel and G-suite.
Strong communication skills
Creative problem solving
Operational & systems analysis
Understanding of quality assurance fundamentals
Basic understating of data analysis
Go getter attitude
Our warehouse/office is located in Brisbane, CA -- two miles south of San Francisco.
Trove is proud to be an equal opportunity company but we don’t want to stop there. We strive to be an anti-racist company and we believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.