About Triplebyte

Triplebyte is transforming the way software engineers are hired. Our mission is to make the tech industry more just by fixing hiring for engineers. This is important because millions of people have skills (and deserve good jobs), but don’t fit the profile that recruiters seek. Over 200,000 engineers have joined Triplebyte to showcase their tech skills and hear from top companies.

Our subscription service is used by hundreds of startups as well as industry leaders including Apple, Facebook, and American Express to identify and source talented engineering.

We raised a Series B of $35 million, underscoring the demand for our services and the opportunity to grow the business further. You can read more about our company and hear from our founders in the press here:

 

About the Role
 
As an Account Manager, you'll play a key role in helping us to achieve our mission by ensuring that our customers are fully optimizing their platform use. Last year, we successfully transitioned to a subscription model, were able to build solid ARR, and onboarded new customers (yes, even in a pandemic!) Our goal this year is to keep up our pace and double our ARR, which you can help us do by providing our current customers with a stellar experience. You'll work with some of our hundreds of company partners to perfect their hiring strategy on our platform; you'll work cross-functionally with internal teams to achieve your goals; and you'll have direct access to our product team to give them customer feedback in real time. 
 
Role Responsibilities
  • Own Customer portfolio - including SMB companies - at Triplebyte
  • Conduct QBRs and renewals for your portfolio
  • Work closely with the sales teams to land and onboard new business
  • Help build and expand the AM playbook
  • Work with clients in their adoption of Triplebyte screen

What You Need to be Successful

  • 1+ years of customer facing experience (i.e. account management, customer success etc)
  • Experience selling, preferably renewals for SaaS products.
  • You're adaptable: you're a quick learner, curious, and have a growth mindset. 
  • Strong communication skills: you're able to communicate with people from different backgrounds and industries and meet them where they're at. 
  • Creative problem solving
  • Experience in HRTech, Recruitment Tech or Recruiting is a plus.
  • Prior experience with Salesforce, Gong, and/or Zoom is a plus.

Even if your experience doesn’t match all of the above requirements, we invite you to apply anyway. We recognize that talent comes in different forms. Our business is matching engineers with their next great opportunity, regardless of background. We apply the same ethos to our internal hiring. We're looking for a team member with enthusiasm and the ability to do the job, not a perfect resume.

Compensation and Benefits

  • Competitive salary and stock options package
  • Open vacation policy
  • Employer-paid health, vision, and dental insurance
  • 401(k) plan 
  • Pre-tax commuter benefits
  • Daily catered lunches

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company does not discriminate against employees or applicants (in any aspect of employment, including, but not limited to recruiting and hiring, job assignment, compensation, opportunities for advancement, promotion, transfers, evaluation, benefits, training, discipline, and termination), on the basis of any characteristic protected under applicable federal, state, or local laws.

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