Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

Position Summary: As a Product Owner at TripArc, you will act as the key decision-maker for the product on the scrum team, responsible for defining, prioritizing, and managing the product backlog to ensure the delivery of a high-quality product that meets customer needs and business objectives. Reporting directly into the Product Manager, you will collaborate closely with business stakeholders, development teams, and cross-functional teams to translate business and product requirements into clear and actionable user stories with acceptance criteria. With a deep understanding of Agile methodologies and frameworks, you will champion Agile practices, facilitate sprint planning, reviews, and retrospectives, and drive continuous improvement and innovation in product development processes. 

Key Responsibilities: 

Product Ownership of a Specific Domain or Product  

User Stories & Analysis: Collaborate with Product Manager & stakeholders to understand the high-level product requirements, translating them into clear and actionable user stories with acceptance criteria for the UX & development team. Investigate and analyze problems, business processes and requirements to recommend appropriate solutions. 

User Experience & Design Collaboration: Collaborate with UX/UI designers while ensuring the development of the designs align with scope and requirements.  

Backlog Management: Manage and prioritize the product backlog, ensuring alignment with business goals & customer needs. Continuously refine and prioritize user stories based on feedback and changing requirements. 

Release Planning: Work closely with the development team to plan and prioritize releases.  

Risk Management & Issue Resolution: Identify potential risks, dependencies, and challenges related to product development and delivery. Proactively address and resolve issues, ensuring smooth and successful product delivery. 

Acceptance Testing & Quality Assurance: Review and accept developed user stories and features, ensuring they meet the defined acceptance criteria and quality standards. Coordinate with QA teams to conduct acceptance testing and validate product functionality. 

Communication & Reporting: Provide regular updates on product progress, risks, and issues. Prepare and present product updates, roadmaps, and release plans to tech leadership. 

Process Improvement & Documentation: Support the development and enhancement of new processes and knowledge base articles aimed at standardizing Product Management practices. 

Qualifications: 

  • Bachelor's degree in a relevant field (e.g., business, technology, hospitality, or travel management). 
  • Proven track record in product ownership or business analyst role, preferably within the travel tech or hospitality industry 
  • Additional certifications or training in travel technology or product management are advantageous. 
  • You are a problem solver with strong critical thinking and analytical skills. 
  • Master at writing user stories 
  • Able to effectively communicate technical concepts to other members of the team both technical and non-technical.
  • Highly functional in a fast-paced environment dedicated to continuous improvement.  
  • Experience with Agile methodologies. 

We thank all candidates for their interest however only those selected for an interview will be contacted.

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