TripAdvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand.  At TripAdvisor, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions. 


We are looking for an experienced results-driven, execution-focused sales professional to head up Inside Sales for the Region. Reporting to the Vice President of Global Inside Sales, Hotel Solutions, the successful candidate will drive execution building a world-class programmatic inside sales team to significantly grow revenue in the region and maximize customer engagement and success.

 

About this role:
S/he will have the skills and experience to make TripAdvisor the partner of choice for the hospitality industry, driving and leading an inside sales team and engaging closely with our customer base of hotels. This will include the ability to flawlessly execute on a Go-to-Market Business Plan that will achieve the revenue target and associated Key Performance Indicators.

The role will involve evangelizing the business internally and externally, leading the execution of the inside sales team in the region, working closely with the Global Functional Leads and other internal teams such as Marketing, Customer Services, Training and Development, Finance, Analytics, Product and Engineering teams. The individual will have a proven track record of process-driven, programmatic execution in a high-volume, low-value inside sale organization.

This role will head up a growing team of Inside Sales Executives and Consultants across Business Development, Optimization (Customer Success) and Continuity (Renewals) and will be part of the Inside Sales Global Senior Leadership team.

 

Responsibilities:

  • Significantly grow the existing business by developing new business in the Region, optimizing and ensuring continuity with existing customers, plus expanding the markets served.
  • Achieve and exceed agreed monthly, quarterly and yearly targets.
  • Collaborate on and execute the business plan to exceed agreed financial and non-financial targets ensuring TripAdvisor becomes the preferred marketing channel for hotels
  • Attract, Hire, retain & build talent across multiple cultures and languages and manage performance effectively
  • Lead, coach and inspire the inside sales organization and create an environment and culture with a sense of urgency and accomplishment to exceed targets
  • Work collaboratively with Global Functional Leads globally for continuous improvement and roll out changes required in our Go-to-Market in an effective and timely manner
  • Identify, assess, and prioritize target segments and priority leads in order to build revenues quickly.
  • Sponsor selected strategic properties to ensure closure working closely with the customer and the inside sales executive/consultant
  • Leverage business insights to drive business targets and follow a weekly/monthly governance model to review and drive forecasts, pipeline and related KPIs
  • Communicate customer needs to Global Functional Leads, in order to refine how we generate necessary customer interest, sales motions, including new product development, launches, promotions
  • The success of this role will be measured by achievement against revenue targets and other key performance indicators on business development, optimization and continuity and subsequent goals to be defined.

 

Requirements:

  • At least 10 years’ commercial experience in sales at leading travel/hospitality companies, directory/listings, e-commerce, subscription, social networking, or media/publishing company where digital and inside sales is an essential part of the value proposition.
  • Proven ability to grow a business regionally into a significant revenue-generating one.
  • A leader and motivational coach with a track record of achievement through others and working within a matrix environment.
  • Experience leading inside sales teams
  • Demonstrable sales ability with a proven track record of success in process-driven, programmatic, high volume, lower value sales with a focus on coverage
  • Results-driven and inspiring in executing on and achieving significant sales targets.
  • Confident presenter with excellent verbal and written presentation skills, and ability to work with relevant industry trade organizations in the region.
  • Ability to execute whilst at the same time maintain a strategic vision and define/defend TripAdvisor’s value proposition.
  • Ability to lead by example in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task.
  • Strong organization and analytic skills.
  • Excellent customer service skills, both direct and through digital systems, in order to both lead by example and recognize and meet customer support needs.
  • Bachelor’s degree is a must and post-grad studies such as MBA desirable.
  • A second language appropriate to the region an advantage.

*LR-LI1

Apply for this Job
* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at TripAdvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Share this job: