Job Description: Risk Analyst

Viator is seeking a Risk Analyst to join our growing Finance organization. The ideal candidate will have a proven track record of defining and implementing fraud process improvements and a strong knowledge of fraud detection and prevention best practices.  This position requires a person who can roll up their sleeves and make things happen, has strong “card not present” (CNP) transaction experience with a focus on enabling business and maximizing revenue.

Key Areas of Responsibilities:

  • Generate weekly and monthly reporting on fraud and related operational metrics
  • Develop audit processes and reporting for quality and productivity of operations team
  • Develop and document processes and procedures to minimize fraud and streamline workflows
  • Develop and analyze KPI’s in order to measure performance and identify fraud trends, patterns, and product vulnerabilities
  • Analyze large data sets and perform ad-hoc analysis to identify fraud trends, take action to stop fraud activity, enhance fraud rules, and improve automation
  • Collaborate closely with, and provide, internal partners (Sales, Product, Engineering, Payments) with business requirements that would improve risk tools and detection of emerging fraud trends
  • Develop strategies for mitigating risk prior to entering new markets

Qualifications:

  • BS in a quantitative field (e.g., Applied Math, Econ, Statistics, Eng, CS)
  • Knowledge in card-not-present fraud schemes, risk prevention methods, and fraud detection tools
  • Ability to analyze fraud patterns and create empirical rules and prevention strategy to identify and mitigate fraud
  • Ability to identify workflow pain points and optimize or scale processes
  • Experience in a data analytics role, understanding of SQL, and/or experience in Excel modeling
  • Strategic thinker with strong analytical and problem solving skills
  • Excellent communication skills

About Viator:

Viator offers travelers a one-stop shop to plan, research and book trip activities online, aggregating a massive and fragmented travel category, and supplementing the tour information with over 600,000 reviews and photos from customers. We sell our products directly to a global consumer base at www.viator.com and through an industry-leading global network of more than 3,000 Distribution Partners, including major hotel and airline companies, online travel agencies, city-specific sites and more. Through its collection of sites, Viator welcomes more than 10 million visitors per month.

Viator is headquartered in San Francisco with regional offices in Sydney, London and Las Vegas. Viator is part of the TripAdvisor family of companies.

#LI-JC1

Apply for this Job
* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at TripAdvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Share this job: