SmarterTravel, a TripAdvisor Company, offers travelers a portfolio of travel sites to help them find the right trip at the right price.  We are a team of passionate professionals who push and drive and innovate like a start-up, but we also have a track record of success and we benefit from being a part of a large, public company.

The Independent Traveler, Inc. is part of the SmarterTravel family of sites, and is a publisher of travel Web sites including Cruise Critic, the largest cruise site of its kind; Family Vacation Critic; and, Independent Traveler. Together these sites receive over six million unique visitors a month.

Independent Traveler is growing quickly and we are looking for a smart and seasoned Senior Direct of Product with a passion for User Experience and a demonstrated record of success in the development and execution of front-end features for content driven, media sites. This position reports to the General Manager of The Independent Traveler, will have multiple direct reports, and the Senior Director of Product will be a member of the IT Leadership Team. 

In this role, the Senior Director of Product will be the champion for our travelers’ online experience, overseeing our core cruise and family sites and feature. S/he will lead a team of product directors, product managers, and design team in the development of the strategies, business cases, product definitions, designs, content, and implementation of all site functionality.  We’re looking for a candidate with a depth of experience and expertise in user experience, maximization of content, appreciation for our dedicated community of travelers, and who isn’t afraid of making bold decisions based in data.  Additional responsibilities will include: 

  • Leading a team of product managers and designers to create a world-class user experience for our family of sites across all platforms (desktop/mobile/tablet)
  • Innovating consumer features and functionality across the IT family of sites
  • Working closely with all members of the team, including senior management, product managers, and community leaders to identify opportunities in our core product functionality and content offerings
  • Building business cases and analytical support/insight for new business initiatives by identifying and understanding key issues, quantitatively analyzing these issues, and communicating key insights and results
  • Understanding and leveraging editorial and user-generated content as they relate to user experience and revenue generation
  • Prioritizing roadmap of product areas and initiatives for development
  • Driving product definitions which translate business needs, visitor needs and technological capabilities into site features and enhancements
  • Leading cross-functional teams to produce product specifications, establish milestones, and manage the development, implementation and launch against goals
  • Measuring product performance and identification of key levers of improvement - including design and analysis of relevant reports in collaboration with Business Intelligence
  • Monitoring the competitive landscape, identifying and leading relevant market, site and consumer research needs
  • Hiring, motivating, retaining and growing a world-class, high-performing team that elevates user experience, and look and feel of the sites 

Requirements:

  • Bachelor’s degree required, MBA preferred.
  • Minimum 15 years of business experience including 5+ years in a product leadership role.
  • Proven track record of managing senior-level teams
  • Experience leading product teams in a high-volume online business
  • Experience with editorial, UGC, ad products, travel a plus
  • Proven quantitative, analytical and problem solving skills; must be very comfortable performing data analysis and making data-driven decisions.
  • Experience analyzing business performance results and working with financial models required.
  • Ability to determine how to use resources and time to meet schedules and objectives.

At SmarterTravel, we have built an open & collaborative environment and we hire the people we want to work with (not just the ones with the right qualifications), but who also think different to us and challenge the status quo.  We empower people, giving the support and autonomy needed to succeed.  We embrace data to make decisions and overcome obstacles.  We choose speed over perfection, but not at the expense of quality.  We do what we do well, but we’re always looking to make it better.  Let us know if you’d like to help.

SmarterTravel is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status, or musical preferences. We think a diverse team builds a better product.

*** This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. ***

 

 

#LI-LM1

 

 

Apply for this Job
* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at TripAdvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Share this job: