We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there. 

About the Role

The Tripadvisor Data Science Team is looking for an exceptional experienced individual to help lead the design and building next generation systems to understand our travelers and products to improve customer experience.  Such work will allow a significant improvement in our ability to offer to travelers the broadest, most relevant travel products. This individual will have the opportunity to lead projects on the team, including those related to text processing, recommendations, sentiment analysis, topic detection and more.

Tripadvisor is the web's leading travel information site.  At Tripadvisor, the Data Science/Machine Learning Team creates systems that influence the travel decisions of millions of people per day.    It applies cutting edge machine learning techniques to a wide variety of areas, including recommenders, vision, information retrieval, and natural language processing.  To ensure continued success, Tripadvisor promotes a culture of personal development, including social activities, journal clubs, memberships in online learning resources, and participation in industry conferences.  Have a great time while shaping the future of travel!

 

What You Will Do

  • Seek out new opportunities to apply data science and machine learning to the business  (e.g., personalized recommendations, performance marketing, customer modeling, content moderation) across all channels (e.g., Web, native, email, paid marketing, SEO)
  • Collaborate with other teams to solve problems and identify opportunities, managing priorities and deadlines
  • Lead the design of machine learning models to solve a variety of core business problems in customer acquisition, retention, and reactivation
  • Automate ETL pipelines
  • Design, implement, test, deploy, and maintain scalable ML models and systems in production.
  • Communicate progress and interpretation of experimental results to technical and business stakeholders
  • Develop advance techniques in natural language understanding (NLU), statistical NLP, language modeling, transfer learning, in-context learning (zero-shot, few-shot etc.), recommender systems, learn-to-rank models, statistical inference and deep learning
  • Design AB tests and analyze their results
  • Discover new ways to analyze and interpret the data

Who You Are

  • Team player
  • Loves to learn
  • Great communication skills with both technical and non-technical partners
  • Gets things done on time and on specification
  • Can work independently

Qualifications

  • PhD or Masters in Computer Science, Engineering, Statistics, or related field preferred
  • Strong background in natural language processing, machine learning and statistics
  • Solid foundation of data structures and algorithm
  • Ability to write complex SQL queries
  • Track record of leading the deployment and maintenance of models
  • 3+ years of relevant, practical experience
  • Knowledge of AB test design and analysis
  • Experience with Python, Java, Docker, Kubernetes.
  • Experience with ML tools and deep learning NLP toolkits such as Numpy, Pandas, scikit-learn, XGBoost, PyTorch, TensorFlow, spaCy, NLTK, Huggingface Transformers etc.
  • Experience solving problems in some of the following areas: natural language processing (NLU, NER, word embeddings, LSTM), transfer learning, in-context learning (zero-shot, few-shot etc.), information retrieval, knowledge graphs, and statistical modeling
  • Experience with distributed computing: Snowflake, Apache Spark, Hadoop & Hive
  • Experience building data pipelines with tools such as Kubeflow, Argo, Jenkins
  • Experience deploying and maintaining models in cloud environments such as Amazon AWS 
  • Experience with model tracking and deployment tools such as MLFlow, Seldon, and Sagemaker
  • Experience following Software Engineering best-practices including source control, code reviews, CI/CD, and automated testing
  • Strong communication capabilities

 

 

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Demographics

Individuals seeking employment at Tripadvisor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any characteristic protected by law. Tripadvisor is committed to creating an inclusive culture. If you choose to share this information, it will allow us to track the effectiveness of our recruiting efforts and to monitor the diversity of our applicant pool for all roles and levels.

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