We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com

We’re seeking an Associate Director, Project Management to play a critical role in bringing to life the Tripadvisor brand for millions of travelers — helping to transform one of the most iconic travel brands in the world. 

This person will design and drive a project management practice that works cross-functionally to deliver standout work from brief to delivery. 

What’ll you do?

  • Shape the role of the project management practice through the development of cross-functional processes and ways of working that enable creative, design, and marketing teams 

  • Run and manage a team of project managers who work cross functionally with creative, marketing, brand strategy, product, and commerce

  • Establish and cultivate relationships with peers and stakeholders; educate teams on processes and ensure they are upheld 

  • Contribute to briefs and processes to ensure clarity for teams and strategic alignment for business goals

  • Partner with General Managers to understand project intent, roadmaps, and resource needs 

  • Demonstrate fluency in creative processes and deliverables

  • Own process improvement at all stages — identify needs and proactively provide solutions

  • Remain objective to different team and operational dynamics to maintain positive culture while maximizing efficiency

  • Support project teams and work in partnership with the leads to ensure team health remains at the forefront of your project processes


  • 8-10+ years of project management experience in a client-service environment, ideally at an agency or in-house

  • Passion for enabling creative work

  • 2-3 years experience managing a team 

  • Strong problem solving, analytical, and decision making skills

  • Excellent written and verbal communicator

  • Demonstrated ability to present and communicate effectively with senior-level stakeholders

  • Strong knowledge of digital platforms — web, app, mobile media, social media, internet devices, and technology

  • Experience with data analysis, capacity reporting tools, and project management systems  

  • Highly organized; strong at multitasking and prioritization

  • Flexible and open to change; is first to understand when team behaviors and work methods need to adapt to new information

  • Motivated to improve positive culture and is ethically driven.




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