Viator is the world’s largest online marketplace for tours, activities and attractions. On the B2B side of the business, our target audience is tour operators who use Viator to bring their passion to millions of travelers. 

We are seeking a communications manager to lead corporate and B2B communications and events management. You will have the opportunity to establish and execute a communication strategy for Viator that drives awareness, sentiment and advocacy among the travel trade media and the tour operator community. 

Your responsibilities:

  • Lead corporate and B2B media strategy for Viator, including conceptualizing and owning content calendar and responding to inbound requests.

  • Develop pitch materials and press releases.

  • Lead media monitoring and results measurement. Understand the media market and key players covering the industry and company.

  • Handle sensitive issues and support on issues response, corporate, and internal communications as needed.

  • Prepare briefings and spokespeople for media interviews and speaking engagements.

  • Lead events management: 

    • Manage speaker opportunities and events calendar. 

    • Project manage our participation in and sponsorship of key industry events.

    • Work closely with the account management team in planning and execution of all events.

What we’re looking for:

  • Experience with owning PR campaigns end-to-end: from ideation to execution

  • Events management experience 

  • Exceptional verbal and written communication skills

  • Strong attention to detail

  • Minimum 5 years of PR and/or communications experience

  • Strong organization and analytical skills 

  • Solid judgement and decision making in a fast-paced environment

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