TheFork, a TripAdvisorĀ® Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, present in 22+ countries around the globe. 

TheFork connects restaurants and diners.

Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.From the restaurants side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues. 

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

 

Located in our office in Barcelona , you will be part of the Sales team.

 

What you will do:

  • The Inbound Sales Representative will focus on generating new leads from clients who show an interest in working with us finding new opportunities with Restaurants. Identify, generate, and close sales opportunities for TheFork products and service solutions over the phone.
  • You have to acquire these restaurants by phone; collect the information required for qualification of the restaurant and discover of their needs.
  • After qualification explain the benefits to the restaurant to join our network and use of our TheForkManager software.
  • Incremental revenue by systematic upselling and cross-selling.
  • You are to close deals independently and/or with field sales.
  • The role requires the ability to work independently to meet an individual sales quota as well as part of a wider team to support the overal country and regional quota.

 

Who you are:

  • Self motivation and a proactive attitude to developing new prospects and closing deals is key to being successful in the role
  • Sales motivation and drive
  • Problem-solving skills
  • Team player
  • Strong ability to influence at all levels and strong negotiations skills
  • Higher education in commerce and or restaurant business and, or hospitality
  • Previous experience of at least one year as a commercial, prospecting and customer management B2B online environment and / or leisure-restoration.
  • Native level of English, other language is a plus
  • Excellent communication and people skills
  • Serious and committed, with polite and positive attitude
  • Customer orientation
  • Emphatic
  • Dynamic and perseverant person
  • Oriented results
  • Experience with a restaurant
  • Knowledge with SalesForce program or with ContactCenter programs.

 

What we offer:

  • Permanent contract
  • Competitive fixed salary
  • Ticket Restaurant
  • International working environment
  • Compensation for practicing sports in any gym in Barcelona
  • Interesting discount in private health insurance 
  • Dining and leisure area + terrace 
  • Coffee point on each floor with coffee and tea for free
  • Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)

 

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