Who we are

Trilogy Education Services, a 2U, Inc. brand, partners with the world's leading universities to help companies bridge the digital skills gap. We work with experienced instructors, innovative employers, and top institutions to power boot camps that prepare today's workers for tomorrow's jobs. 

Our programs have been in existence since October 2015, and since that first class, we've launched an additional 300 classes with 50+ university partnerships.


Job description

The learning assistant team is a designated team to help support students on their learning journey. They provide Slack-based support that helps students work through errors and issues with curriculum-based technical questions. Students are able to ask a wide range of questions and our team supports them in their time of need.


Skills & Requirements

  • At least 6 months of experience related to the program you wish to interview for
  • Prepare and stay up to date with specific curriculum expectations and core concepts
  • Prepare and stay up to date with specific curriculum expectations and core concepts
  • Initiate defined virtual engagement opportunities for new learners 2x/week
  • Claim and respond to student questions via virtual platform and respond within 15-20 minutes
  • Solve for and respond to technical, conceptual, and general curriculum-based challenges
  • Articulate clear and thorough responses that support student's needs
  • Encourage student's progression of learning according to our pedagogy
  • Contribute to creating a culture of trust in a virtual environment

What You Will Do:

  • Provide empathy, support, and encouragement while engaging students
  • Support students with all technologies covered in the curriculum
  • Resolve students' questions within 30 minutes of being posted
  • Clearly outline the steps the student should implement themselves to solve the problem
  • Initiate defined virtual engagement opportunities for new learners 2x/week
  • Claim and respond to student questions via virtual platform and respond within 15-20 minutes
  • Solve for and respond to technical, conceptual, and general curriculum-based challenges
  • Articulate clear and thorough responses that support student's needs
  • Encourage student's progression of learning according to our pedagogy
  • Contribute to creating a culture of trust in a virtual environment

Logistics:

  • This is a remote part time position (W2 based employment)
  • Hourly employees with 2u/Trilogy are limited to a maximum of 29 hours worked per week. 
  • Use our proprietary slack-bot which will route student questions from their cohort specific slack channel to a centralized LA-Team Workspace
  • Must have a laptop/desktop with reliable internet access

Overnight Learning Assistant Support Schedule:

Schedules are based on student need. As such we can not guarantee a minimum number of hours, but generally Learning Assistant hours range from 8-24 hours a week.

  • 12:00 am EST - 5:00 am EST
  • Monday - Wednesday - Friday   
  • Tuesday - Thursday - Saturday 
  • Sunday

OR

  • 5:00 am EST - 10:00 am EST
  • Monday - Wednesday - Friday 
  • Tuesday - Thursday - Saturday 
  • Sunday

Other Perks:

  • Hone your own skills by teaching and mentoring others
  • Gain access to thousands of tech professionals around the globe that make up our instructional staff network
  • Experience the gratitude and fulfillment that comes along with teaching and giving back to the tech community
  • Paid Sick/Safe leave benefit

Our Learning Assistants support students enrolled in University Bootcamps across the globe in the following areas:

  • Data Visualization/Analytics
    • Advanced Statistics with Data Analytics with Microsoft Excel and Python, Numpy, Pandas, and Matplotlib
    • Databases like SQL and MongoDB
    • Data Visualization using Javascript, D3, or Tableau
    • Hadoop and Machine Learning

Check out the programs in more detail here.

In Colorado, the anticipated hourly rate for this role is $20/hr. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

Apply for this Job

* Required
  
  


US Corporate Voluntary Demographic Questions

Inclusion at 2U

At 2U, we are committed to an inclusive hiring process. To learn about how 2U supports diversity efforts, click here

If you have a disability that requires accommodation to apply, interview, and then perform a job, please let the Recruiting team know. If you have any questions about the definition of a disability or reasonable accommodations, more information can be found here.

Below is a set of voluntary demographic questions. If you choose to fill them out, the responses will be used (in aggregate only) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision.

I identify my gender as:







I identify as a member of the LGBTQ+ Community:



I identify my ethnicity as (mark all that apply):







Veteran Status



Disability Status