You may not realize it, but your insurance company knows a lot more about you and your household than even your bank.
At the same time, policyholders frequently face basic problems like inadequate, redundant, or overpriced coverage.
Trellis is a Series A technology start-up building APIs and embedded experiences that empower consumers to safely and easily access, share, and use their personal insurance information to get better-tailored, higher-quality products and services that offer maximum value.
Trellis has backing from multiple top venture capital investors, led by General Catalyst and QED Investors. Trellis is one of the fastest-growing and most profitable companies in the field of insurtech.
If you have car insurance, you can try a demo of Trellis at https://savvy.insure
Quick Facts About Trellis
Founded: March 2019
Founder & CEO: Daniel Demetri
- 3x fintech start-up exec
- Co-founder of States Title (now named Doma and exiting via SPAC at a $3B valuation)
- Led Product Management at online lender Earnest ($XXXM exit to Navient)
- Previously: Google, Harvard, multiple banks and hedge funds
Vision: Consumer financial services that automatically work in concert to support personal purpose and meaning
Mission: Unlock the full value of the data in consumers' personal insurance accounts
Traction: $XXMM of annualized revenue run-rate. Strategic partnerships with multiple Top 10 insurers, multiple top fintechs (e.g. Truebill, Albert, Chime), and multiple large online publishers. Net profitable in 2020.
Key investors: QED Investors (led Series A), General Catalyst (led Series Seed), NYCA Partners
Team size: 32 full-time equivalents (May 2021) and targeting 60+ by end of 2021
Location: 100% remote (US required)
- Extreme Ownership – We fulfill our promises to each other and to our customers. We own our responsibilities 110%.
- Speed – We work quickly and pragmatically.
- Collaboration – We work transparently, solicit feedback, and leave our egos at the door.
- Craft – We do a great job for the sake of it. We’re constantly learning and working at bettering ourselves and the way that we work.
- Positivity – We focus on the potential in the world and in each other. We rise to challenges rather than complain about them. We see a cup half full instead of half empty.
Mission of the Chief of Staff to the CEO
The Chief of Staff and his or her team will exercise manager-level “business generalist” capabilities to deliver strategic and tactical execution against miscellaneous business needs that arise between or across the responsibilities of Trellis’ functionally-organized departments.
Unlike an Executive Assistant, who will tend toward well-defined, repeatable tasks requiring minimal strategic perspective or off-hour attention, the Chief of Staff will shadow and support the CEO on projects and activities harboring considerable complexity, business-criticality, and/or strategic pertinence.
This may include:
- Projects that involve many functions
- E.g. stewarding OKRs, preparing exec offsite, board meeting, fundraising slides
- Projects that are important but are under resourced
- E.g. designing interviews for a new exec hire; sourcing for our advisory board
- Projects that are too early, broad, or nebulous to allocate to a functional owner
- E.g. exploration of M&A opportunities and “greenfield” business ideas
- Projects that are important to the CEO
- E.g. designing a process for publicly highlighting or rewarding team members who invest a lot of time into interviewing candidates for other teams
- This role would be expected to last 12-24 months, after which the Chief of Staff would hire a backfill and take another role inside or outside the company – most likely in a leadership capacity.
- Mark Organ on First Round Capital
- GitLab Chief of Staff Team
- Mochary Method Chief of Staff
- The Case for a Chief of Staff (HBR)
Outcomes from the Chief of Staff to the CEO
Coordination of processes and projects that involve multiple departmental functions
30 Days: Consolidating existing company and department OKRs
90 Days: Organizing an all-staff offsite; coordinating new OKRs; standardizing ways to ensure departments move institutional knowledge into the wiki
365 Days: Re-designing product-sales interface/KPIs for next level of scale
Completion of complex tactical projects requiring senior-level judgement
30 Days: Accurately completing an application to renew corporate insurance
90 Days: Selecting interview questions for a new executive hire (e.g. CFO)
365 Days: Drafting board updates; preparing CEO’s own performance review
Execution of broad, strategic projects riddled with ambiguity
30 Days: Identifying an “insurance luminary” to add to our advisory board
90 Days: Updating company values; proposing headcount allocations
365 Days: Quantifying business opportunity and ROI from expanding to Canada
Detail-oriented – This person will work with a lot of numbers and details of critical importance. Inaccuracies could cost the business millions.
Independent and self-managing – Learns and adapts osmotically, without direct guidance. Independently identifies and self-directs to highest priorities among many. Accurately predicts required effort, time, and expense, especially for own projects. Ultimately delivers accurate timelines by reconciling with own capacity.
Concise, precise, persuasive communicator – Concise because this person will interface heavily with expensive people. Precise because he or she will touch a lot of critical subjects with no room for error. Persuasive because this person will need to use logical and other thinking to motivate a diverse organization toward aligned action.
High-throughput, fast-paced context switcher – This person will have a lot to do. All at once.
Self-motivated – This job will be exceptionally challenging, busy, and often short-term unrewarding. We need someone who brings 110% no matter what, and who is eager to learn and to build the experience and exposure that this position enjoys.
Personable – This person will work with a lot of different personalities and will need to be liked in order to establish alignment among them.
What Trellis can offer you
Trellis has been a remote-only company since inception and will always be remote-first. We know how to cultivate a successful and highly collaborative team despite the distance. This includes:
- Quarterly virtual events to connect with your team members while celebrating our success and accomplishments
- Budget for home office equipment.
- Clear norms and etiquette around virtual meetings.
- Semi-annual in person retreats with both work and non-work activities (once travel is safe again)
In addition to being one of the best remote companies to work for, Trellis also offers:
- A very generous time off policy with unlimited sick and personal days.
- 100% company-paid Platinum health plans for employees. Generous subsidy for dependents.
- 401(k) retirement savings plan.
- A fulfilling, high impact role on a team working to completely change the way people shop for insurance.