Trellis Overview

You may not realize it, but your insurance company knows a lot more about you and your household than even your bank.

At the same time, policyholders frequently face basic problems like inadequate, redundant, or overpriced coverage.

Trellis is a Series A technology start-up building APIs and embedded experiences that empower consumers to safely and easily access, share, and use their personal insurance information to get better-tailored, higher-quality products and services that offer maximum value.

Trellis has backing from multiple top venture capital investors, led by General Catalyst and QED Investors. Trellis is one of the fastest-growing and most profitable companies in the field of insurtech.

If you have car insurance, you can try a demo of Trellis at https://savvy.insure

Quick Facts About Trellis

Founded: March 2019

Founder & CEO: Daniel Demetri

  • 3x fintech start-up exec
  • Co-founder of States Title (now named Doma and exiting via SPAC at a $3B valuation)
  • Led Product Management at online lender Earnest ($XXXM exit to Navient)
  • Previously: Google, Harvard, multiple banks and hedge funds

Vision: Consumer financial services that automatically work in concert to support personal purpose and meaning

Mission: Unlock the full value of the data in consumers' personal insurance accounts

Strategy: Simplify leading carriers’ online purchase experiences (with Trellis Connect), and embed Trellis-powered insurance recommendations (with Savvy) into large digital publishers

Traction: $XXMM of annualized revenue run-rate. Strategic partnerships with multiple Top 10 insurers, multiple top fintechs (e.g. Truebill, Albert, Chime), and multiple large online publishers. Net profitable in 2020.

Key investors: QED Investors (led Series A), General Catalyst (led Series Seed), NYCA Partners

Team size: 32 full-time equivalents (May 2021) and targeting 60+ by end of 2021

Location: 100% remote (US required)

Values:

  1. Extreme Ownership – We fulfill our promises to each other and to our customers. We own our responsibilities 110%.
  2. Speed – We work quickly and pragmatically.
  3. Collaboration – We work transparently, solicit feedback, and leave our egos at the door.
  4. Craft – We do a great job for the sake of it. We’re constantly learning and working at bettering ourselves and the way that we work.
  5. Positivity – We focus on the potential in the world and in each other. We rise to challenges rather than complain about them. We see a cup half full instead of half empty.

Mission of the Chief of Staff to the CEO

The Chief of Staff and his or her team will exercise manager-level “business generalist” capabilities to deliver strategic and tactical execution against miscellaneous business needs that arise between or across the responsibilities of Trellis’ functionally-organized departments.

Unlike an Executive Assistant, who will tend toward well-defined, repeatable tasks requiring minimal strategic perspective or off-hour attention, the Chief of Staff will shadow and support the CEO on projects and activities harboring considerable complexity, business-criticality, and/or strategic pertinence.

This may include:

  • Projects that involve many functions
    • E.g. stewarding OKRs, preparing exec offsite, board meeting, fundraising slides
  • Projects that are important but are under resourced
    • E.g. designing interviews for a new exec hire; sourcing for our advisory board
  • Projects that are too early, broad, or nebulous to allocate to a functional owner
    • E.g. exploration of M&A opportunities and “greenfield” business ideas
  • Projects that are important to the CEO
    • E.g. designing a process for publicly highlighting or rewarding team members who invest a lot of time into interviewing candidates for other teams

Term

  • This role would be expected to last 12-24 months, after which the Chief of Staff would hire a backfill and take another role inside or outside the company – most likely in a leadership capacity.

Key inspirations/references:

Outcomes from the Chief of Staff to the CEO

Coordination of processes and projects that involve multiple departmental functions

30 Days: Consolidating existing company and department OKRs

90 Days: Organizing an all-staff offsite; coordinating new OKRs; standardizing ways to ensure departments move institutional knowledge into the wiki

365 Days: Re-designing product-sales interface/KPIs for next level of scale

Completion of complex tactical projects requiring senior-level judgement

30 Days: Accurately completing an application to renew corporate insurance

90 Days: Selecting interview questions for a new executive hire (e.g. CFO)

365 Days: Drafting board updates; preparing CEO’s own performance review

Execution of broad, strategic projects riddled with ambiguity

30 Days: Identifying an “insurance luminary” to add to our advisory board

90 Days: Updating company values; proposing headcount allocations

365 Days: Quantifying business opportunity and ROI from expanding to Canada

Traits

Detail-oriented – This person will work with a lot of numbers and details of critical importance. Inaccuracies could cost the business millions.

Independent and self-managing – Learns and adapts osmotically, without direct guidance. Independently identifies and self-directs to highest priorities among many. Accurately predicts required effort, time, and expense, especially for own projects. Ultimately delivers accurate timelines by reconciling with own capacity.

Concise, precise, persuasive communicator – Concise because this person will interface heavily with expensive people. Precise because he or she will touch a lot of critical subjects with no room for error. Persuasive because this person will need to use logical and other thinking to motivate a diverse organization toward aligned action.

High-throughput, fast-paced context switcher – This person will have a lot to do. All at once.

Self-motivated – This job will be exceptionally challenging, busy, and often short-term unrewarding. We need someone who brings 110% no matter what, and who is eager to learn and to build the experience and exposure that this position enjoys.

Personable – This person will work with a lot of different personalities and will need to be liked in order to establish alignment among them.

What Trellis can offer you

Trellis has been a remote-only company since inception and will always be remote-first. We know how to cultivate a successful and highly collaborative team despite the distance. This includes:

  • Quarterly virtual events to connect with your team members while celebrating our success and accomplishments
  • Budget for home office equipment.
  • Clear norms and etiquette around virtual meetings.
  • Semi-annual in person retreats with both work and non-work activities (once travel is safe again)

In addition to being one of the best remote companies to work for, Trellis also offers:

  • A very generous time off policy with unlimited sick and personal days.
  • 100% company-paid Platinum health plans for employees. Generous subsidy for dependents.
  • 401(k) retirement savings plan.
  • A fulfilling, high impact role on a team working to completely change the way people shop for insurance.

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