Team Rubicon Canada (TR Canada) is seeking a Manager, Information Technology and Information Management. You are passionate about building technology solutions that enable teams to solve complex, dynamic problems in austere and resource-constrained environments. Reporting to the Vice President, Organizational Excellence, you will be crucial in planning, implementing, and overseeing our information technology (IT) and information management (IM) portfolio. As the Manager, IT/IM, you will manage the organization's technology infrastructure, ensuring its effectiveness, security, and alignment with our mission. You will also research, evaluate, and implement IT/IM solutions for the organization.
The right person is a self-starter, and team player with excellent oral and written communication experience and skills. Our culture requires individuals who are foolish enough to think they can change the world and are competent enough to have a chance. Every day is a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position can be a hybrid with some requirements for in-person duties in our Mississauga Headquarters. Travel is required during domestic and international disaster response operations.
Duties:
- Develop and execute strategic plans for the organization's IT and IM needs, in alignment with TR Canada's mission and goals.
- Oversee IT/IM systems, networks, and software implementation and maintenance, ensuring reliability, security, and scalability.
- Evaluate and recommend new technologies, tools, and platforms to improve the organization's efficiency, effectiveness, and innovation.
- Establish and enforce IT/IM policies, procedures, and best practices to ensure compliance, security, and data integrity.
- Manage IT budgets, resources, and vendor relationships effectively to optimize costs and maximize value.
- Stay informed about industry trends, emerging technologies, and best practices, and leverage this knowledge to drive continuous improvement and innovation.
- Collaborate closely with the Field Technology team to understand and address Field Operations technology needs, and guide in the development of timely support and solutions.
- Mentor and advise Field Technology team members, ensuring adherence with IT/IM policies, procedures, and best practices.
- Act as a liaison between technical and non-technical stakeholders, and Team Rubicon USA IT/IM professionals, translating business requirements into technical solutions to ensure high performance and growth.
- Ensure compliance with regulatory requirements related to data privacy, accessibility, and relevant industry standards.
- Lead initiatives related to process optimization and staff training to ensure the department remains agile and responsive to changing organizational needs.
- Assist in grant writing and proposal development by providing technical expertise and articulating how technology initiatives align with funding priorities and organizational goals.
- Collaborate with colleagues to ensure a holistic view governs the overall IT/IM architecture and that solutions support cross-functional organizational goals.
- Other duties as assigned.
Experience and Background
- Bachelor's degree (in Computer Science, Information Technology, Business Administration, or a related field) or equivalent combination of education and experience. Post-graduate education is an asset.
- Minimum of 7 years of experience in IT leadership or management roles, with a demonstrated ability to lead teams and projects effectively.
- Strong technical expertise in IT systems, networks, and software, with a solid understanding of industry best practices and emerging technologies.
- Experience working in a non-profit or humanitarian organization is advantageous.
- Excellent communication, interpersonal, and leadership skills, with the ability to motivate and inspire team members to achieve goals.
- Proven track record of managing budgets, resources, and vendor relationships to optimize costs and deliver results.
- Certifications such as PMP, ITIL, MCSE, or relevant vendor certifications are beneficial.
- Ability to collaborate with cross-functional teams and stakeholders to translate business requirements into technical solutions.
- Strong problem-solving and decision-making abilities, with a strategic mindset and a focus on continuous improvement.
- Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
- Professional experience with Asana Project Management software and Microsoft Office Suite.
- Passion for the mission and values of Team Rubicon Canada.
Job Type:
- Full-time, salary
- Pay range: $70,000 to $85,000
Special Requirements:
- Military veterans are strongly encouraged to apply.
- Access to a stable internet connection for hybrid work environment.
- Ability to work non-traditional hours, including weekends and evenings.
- Occasional travel, including overnight travel across North America.
- Must be comfortable working in austere conditions when required.
- Fluency in both of Canada’s Official Languages is an asset.
Cultural Values:
- Mission First, Greyshirt Always: Anyone joining TR Canada must understand that our mission to provide disaster response comes first.
- Step into the Arena: TR Canada needs leaders who dare to be great.
- Everyone Has a Role; Know It: As teammates, we aspire to work in harmony toward achieving a higher goal than any one of us could accomplish on our own.
- GSD: We are entrepreneurial, resourceful, and determined, no matter how chaotic the situation.
- Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need.
- Adults Only: Every team member is an adult until proven otherwise.
- Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship.
Perks of the Team:
- Professional development and leadership development opportunities
- Benefits
- Paid time off to volunteer with the charity of your choice
- Generous vacation and sick time
- Generous holiday schedule
Learn more about Team Rubicon:
- Website: Team-Rubicon.ca
- Facebook: Facebook.com/TeamRubiconCAN
- Twitter: @TeamRubiconCAN
We believe in maintaining a diverse workplace – inclusive of beliefs, cultural backgrounds, job experiences, thoughts, and ideas. If who we are and what we do resonates with you, we invite you to join our fast-growing, high-performing team.
