TRAY.IO IS USHERING IN THE ERA OF THE AUTOMATED ORGANIZATION

We believe that any organization can and should automate. 

With Tray, citizen automators throughout organizations can easily automate complex processes through a powerful, flexible platform, and can connect their entire cloud stack thanks to APIs.

Today businesses such as SAP, VMWare, Intercom, and Segment rely on Tray to connect, process, and automate data between the tools they use everyday.

As a Customer Success Manager, you’ll contribute directly to this mission with a team that fully supports you to do your best work. You’ll join humble, but fiercely ambitious, people like yourself who also take great pride in what they do; working in a culture built on friendship, transparency, and above all, looking out for one another. 

You’ll also have endless opportunities to learn and grow professionally in a fun, fast-paced, and open environment...and to make your mark at a rapidly-growing company positioned to completely reinvent a multibillion-dollar industry.

"With Tray, we have a group of experts who can help us explore all the possibilities we haven’t even thought of yet.” - Mike Atwood, Executive Director, Client Success / Vox Media 

“I can’t emphasize enough just how good the Tray folks are at what they do.” - David Dorman, Director of Growth and Demand / DigitalOcean

 

YOUR MISSION

As a Customer Success Manager at Tray, you will have a deep passion for solving customer problems with software integrations. This could be to help make teams more efficient, send smarter marketing campaigns, or to improve top level business analytics.

You will take responsibility for helping Tray customers get off to the right start and then get the most out of the product over time. 

While helping customers; you’ll also help to support your team by teaching and helping others adopt new technology, new habits and new skills. 

Equipped with the knowledge about what it takes for teams to succeed, you’ll provide quantitative and qualitative feedback to the product and operations teams to improve the Tray experience.

Your goal is to make Tray customers lifelong customers. 

Do you want to be part of our future?

Your team will fully support you to do your best work.

Our team is humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another.The heart of Tray is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.

We believe in diversity and equal opportunity.We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

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