Tray.io is ushering in the era of the automated organisation

The Tray.io Growth Team owns our public web properties; this includes our marketing website, our documentation site, and a variety of upcoming other properties we’re considering for the future: a training site, a community portal, and a handful of commercially oriented parts of our product (trial onboarding, ecommerce). The marketing site leverages a highly performant, API-first content management infrastructure to scalably serve unique pages tailored to highly varied visitors. These properties are an integral part of how our customers and colleagues discover us and ultimately use our suite of products. Each plays a vital role in how we market and sell automation and integration solutions to a growing global audience.

We believe that any organisation can and should automate. With Tray.io, citizen automators throughout organisations can easily automate complex processes through a powerful, flexible platform, and can connect their entire cloud stack thanks to APIs. Today businesses like IBM, GitHub, Reddit, npm, Lyft, and Digital Ocean rely on Tray.io to connect and automate data flow between the tools they use every day. With Tray.io visual workflow builder our customers create automations to drive their business processes without writing a single line of code. Our challenge is to build a cutting-edge product that is powerful and complete while also being beautiful and easy to use.

You'll contribute directly to this mission with a team that fully supports you to do your best work. You'll join humble but fiercely ambitious people like yourself, who also take great pride in what they do, working in a culture built on friendship, transparency, and above all, looking out for one another. You'll have endless opportunities to learn and grow professionally in a fun, fast-paced, and open environment. Plus, you'll get to make your mark at a rapidly-growing company positioned to completely reinvent a multibillion-dollar industry.

"With Tray, we have a group of experts who can help us explore all the possibilities we haven’t even thought of yet.”- Mike Atwood, Executive Director, Client Success / Vox Media

“I can’t emphasize enough just how good the Tray folks are at what they do.” - David Dorman, Director of Growth and Demand / DigitalOcean

Your team

The Growth team at Tray.io is helping challenge the status quo of our commercial user experience, in order to drive long-term, sustainable growth for the entire organization. We’ve seen an amazing response to our product in the form of inbound sales inquiries and we want to make sure that we’re making the most of this interest as well as finding new strategies to drive even more demand for the Tray platform.

The Growth team is a cross-functional group of marketers, creatives, product managers and engineers whose core areas of ownership include: 

  • Our marketing website
  • Our commercial product experience (trials, overages, ecommerce, upsell)
  • Our marketing tech stack
  • Operationalizing our marketing data (analytics, attribution, personalization)
  • Dogfooding the Tray Platform to push automation boundaries within Growth 

We have ambitious goals, rock-solid funding, and a strong, established engineering culture. We now need you to help us lead and continue to build the team! You should be a savvy leader, able to balance the business objectives with the charter and capabilities of the team, helping us identify where improvement is needed in process, skill sets, and our underlying technologies.

Your mission

We’re looking for energetic, charismatic managers with a technical background to support and coach our engineers and help drive technical initiatives that improve our engineering practices. Software Engineers at Tray.io work in interdisciplinary squad teams arranged around a mission, with clear responsibilities and objectives. People are assigned to each squad according to its specific needs, and are trusted to independently ship according to their own roadmap.

As Engineering Manager, you will focus on helping each team member with their personal and professional development, listening, guiding them through hard times and celebrating their successes. You may also help drive technical initiatives in partnership with senior engineers across multiple teams, such as testing, accessibility or performance.

We want to build a positive team culture where you're supporting colleagues and empowering them to grow as technical leaders and people. The work that you do enable your team to deliver on time and to roadmap, and will ultimately have an impact on the vision of the Tray Platform itself.

Responsibilities:

  • Supporting, coaching and developing high performing engineers through regular 1:1s, continuous feedback and relationships with team leads.
  • Supporting timely delivery of technical solutions to address business needs.
  • Advocate and advance modern, agile software development practices and help develop and evangelize great engineering and organizational practices.
  • Partnering with tech leads and product managers to ensure delivery squads are properly staffed and able to be highly effective.
  • Working closely with the Talent team to attract and hire high potential team members from diverse backgrounds.
  • Contributing to management best practices: helping us become an exceptional place to work for the ambitious, highly motivated people that we hire.
  • Helping to build an engineering organisation that can make a success of rapid growth.
  • Grow a healthy, collaborative engineering culture in line with our company values.
  • Getting involved in product decisions, and balancing technical requirements with customer needs.

Qualifications

Minimum qualifications

  • BS degree in Computer Science or a related technical field, or equivalent practical experience.
  • 2+ years of growing and managing a team of 4 engineers or more.
  • Strong front-end skills (ES6 JavaScript, CSS) with experience working with JavaScript/TypeScript on large Single Page App codebases.
  • Experience with CSS and CSS Pre/Post processors (PostCSS, Sass, Less).
  • Experience with client-side testing (we use Jest + Enzyme).
  • Experience working with multiple stakeholders (design, product, internal customers) to iterate upon ideas.
  • An agile enthusiast and help teams constantly improve and refine their working practices.
  • A real passion for developing, mentoring and supporting people. You care deeply about helping others achieve their goals, avoid burnout, and become the best engineers they can be.
  • Highly developed technical and people troubleshooting skills. You have an empathetic leadership style which allows you to build strong, effective relationships.
  • Excellent verbal and written communication skills.
  • Passionate about troubleshooting, debugging, and automation.

Preferred qualifications

  • Strong working knowledge of React and Redux.
  • Expert knowledge of data structures and algorithms.
  • Experience monitoring production web services (we use Prometheus and Grafana).
  • Knowledge of PWAs and Accessibility.
  • Experience designing and documenting companion APIs for single page apps (we use GraphQL and Go).
  • Excellent writing skills, with a portfolio of technical guides and employer branding pieces.
  • You have worked with customers, both internal and external to deliver projects on time and budget.

Tech Stack

  • Scala, Go, Python, JavaScript, TypeScript
  • PostgreSQL, Redis, ElasticSearch, DynamoDB, Prometheus
  • Docker, Terraform, Jenkins, Grafana
  • AWS & Linux

Benefits

Working at Tray.io offers many perks, but most importantly, we are a talented team with a passion for the product we are building.

Benefits include:

  • Competitive salary
  • Stock options
  • Unrestricted holiday policy & work from home days
  • Flexible working hours
  • A fun and supportive working environment
  • Top of the range equipment budget
  • Drinks fridge & stocked kitchen
  • Social events (team breakfasts/lunches, evenings out & trips)
  • Employer contributory pension scheme
  • Cycle to work scheme
  • Private healthcare
  • 50% off Virgin Active gym membership

Equal Opportunity

Tray.io is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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