The Product Operations Associate will be responsible to ensure stability at Traveloka to deliver its commitment to serve Southeast Asian market

  • Troubleshoot issues on the system with various stakeholders
  • Quickly analyze problems and do what it takes to solve within a short period of time
  • Liaise with various external and internal stakeholders to resolve issues impairing the system
  • Manage and execute product fixing & ad hoc tasks


  • A strong individual with a high discipline and reliability
  • Highly resilient and mentally tough
  • Willingness to run the extra miles and work with unpredictable schedules (i.e., standby on instant communication channel in case issue arises)
  • Ability to work calmly and effectively in a high pressure situation
  • Excellent communication skills
  • Good analytical skills
  • Bachelor's degree in IT field (computer science / electrical engineering / telco) or at least 1 year technical experience in software development/ IT (operation, support & infrastructure) field.

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