Company Description

Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in six countries and experimenting with new endeavors that will create a large impact in the markets and industries we touch.

Job Description

General Responsibilities

  • Manage transformational IT projects such as organizational process and system improvement, multi-country implementation, cost optimization, company-wide IT asset offloading, etc. Maintain effective communication and working relationships with various stakeholders and peers on the project performance.
  • Collect feedback from stakeholders to identify potential improvements in the Information Technology context.
  • Provide recommendations to the development of processes & tools across departments.
  • Prepare and implement monthly PDCA/ improvement ideas
  • Deliver effective presentations of assessment findings & recommendations to high-level management.

Specialized Responsibilities

  • Manage IT Financial Management projects, such as cost identification, cost optimization, budget control, or IT asset offloading initiatives as a Project Manager and create documentation relevant to their scope.
  • Identify the current state of financial-related processes & procedures (such as invoicing process and reports alignment with the Account Receivable/ Finance team), and facilitate the implementation of all necessary improvements.
  • Identify and collect inefficiency and cost-saving opportunities, and provide recommendations.
  • Coordinate the creation and review of IT finance guidelines and relevant documentation and the rollout such as IT invoicing process, IT cost allocation, budget & forecast, etc.
  • Develop the cash flow forecast and analysis, and provide recommendations for cost optimization
  • Lead the development of documentation templates (weekly/ monthly reports, announcement, postmortem, project review, etc) in the IT financial context 
  • Create the regular IT asset optimization reports (such as application cost & forecast, laptop distribution reports, hardware and infra utilization reports, and general project request)
  • Coordinate and plan the regular reviews or audits or assessments on the current IT processes and technologies.
  • Lead the IT Work Intake process as an IT Portfolio Manager and ensure that all new project request processed via the defined process and preliminary scopes or budget identified
  • Design and maintain the technology business case/ work intake template


General Requirements

  • Strong educational background with a minimum of Bachelor’s degree from a well-known and accredited university.
  • 5 years of experience as an IT Financial Management roles, IT Business Analyst, IT Strategy, IT Portfolio, or IT Governance
  • Must have a mix of technical IT knowledge and general business knowledge to locate business problems and potential solutions.
  • Excellent command of spoken and written English and Bahasa Indonesia and the ability to work across multiple countries.
  • Strong presentation and communication skills to deliver findings and recommendations.
  • Willingness to travel extensively to all Traveloka offices.

Specialized Requirements

  • Experience in Project Management or Program Management roles with demonstrated knowledge of both traditional Waterfall and Agile methodologies.
  • Solid knowledge of ITSM/ITIL frameworks or other relevant frameworks/ standards.
  • Must be familiar with the technology and the business implication of technology
  • Strong experience in reviewing and optimizing the business & IT operational processes.
  • Understanding of general business concepts such as TCO, timeline, cost  & expense, etc, and ability to apply these skills to practical business decision-making.
  • Experience in creating Business Cases with a structured and factual approach.
  • Exceptional documentation skills and attention to detail for documentation (document versioning & storage, processes/procedures/ policy documentation, cash flow documentation, etc.)
  • Solid knowledge of general financial management, financial reporting, and analysis, cost planning/ allocation/ controlling, and cost forecasting
  • Experience in designing and implementing IT Financial Management initiatives such as IT cost optimization, IT cost-cutting, asset offloading, and IT charge-back/show-back

Office Location: Traveloka Campus, BSD City, South Tangerang, Banten, Indonesia

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