About Trava: Headquartered in Indianapolis, Indiana, Trava exists to protect small and midsize businesses from the potential damage of cyber threats. By integrating assessment, mitigation, and insurance into one, convenient cyber risk management platform, Trava enables business owners and IT professionals to operate secure, productive businesses without fear of interruption or loss caused by cyber incidents. 

About this role: As a Solutions Engineer you will be responsible for evangelizing and delivering solutions that revolutionize how businesses understand and prevent cyber risks. You will build an understanding of our prospects’ and customers’ objectives and barriers and design a total solution to solve their needs. You will be an expert in the Trava platform and supporting solutions, expected to demonstrate those solutions to prospect and customer team members,  and responsible for delivering on those commitments and solutions to our customers.  

What we look for in team members: We are all life-long learners, and we value people who share that curiosity. As a startup we don't always know all the answers, so being able to deal with ambiguity and uncertainty is important. We look for people who are brave when it comes to trying new things, and we look to everyone on the team to contribute and speak up. And finally, we like to have fun. While we take our work seriously, we try not to take ourselves too seriously. We're looking for teammates who will join us for a laugh!


What You’ll Do:

  • Partner with Account Executives to demonstrate the Trava platform and supporting solutions to prospects and customers

  • Create innovative solutions to address customer challenges and present customized, story-driven demonstrations aligned with key business value and solution differentiation.

  • Lead technical cybersecurity and risk management discussions with prospects and customers

  • Scope custom onboarding plans and contribute to flawless delivery of our software for each engagement.

  • Continue self learning on our industry and implementation best practices

  • Lead implementation and execution of Trava solutions and support our customers quickly and independently when the need arises

  • Work with the product team to ideate, deliver new features, and innovate on the Trava platform.

  • Willingness and excitement to jump in and support our customers quickly and independently.

  • Collaborate with internal Sales, Success, Marketing, Product Marketing, Product, Support, & Services teams to become the voice of the market for internal stakeholders.

What We’re Looking For:

  • 3+ years of technical consulting experience, Client Success, Implementation, and/or SaaS Sales. A combination of these qualifications would be ideal!

  • Well-versed in cyber security and risk management concepts

  • Ability to translate technical features into business benefits

  • Analytical and a knack for problem solving, with high attention to detail

  • Strong presentation, sales skills, and relationship building acumen

  • Excellent communication and presentation skills; persuasive and concise in presenting complex ideas to a non-technical audience

  • Create and provide training and support documents

  • Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. 

  • Assists the sales staff in assessing potential application of company products to meet customer needs

  • Work with internal cross-functional teams on testing, installation, enhancements and operational readiness for solutions

  • A willingness to think outside the box and quickly develop new innovative solutions to solve our customers needs

  • Ready to move fast, try new things, and work collaboratively both internally and externally

  • A personal interest in strategically growing our client partnerships

What Matters to Us:

At its heart, Trava is a team. We excel in our individual disciplines, but real magic happens when we work together to elevate our goals and achievements. We challenge each other to dream bigger and stretch our capabilities beyond what we initially believe is possible. We make each other laugh and support each other. Transparency is a priority, internally and with our partners and customers.

We value unique backgrounds, experience, and perspectives—diversity of thought strengthens our team. Managers trust employees to get their work done whenever and wherever they are most productive. We take time off seriously, because people do their best work when they are well rested and inspired. Above all, we do whatever it takes to make our customers successful—when they win, we win.

Trava is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Trava are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.