People and Organisational Development Specialist - Onboarding Experience

We’re looking for an enthusiastic and passionate People and Organisational Development (P/OD) Specialist to join our Budapest office, and help to make our onboarding experience one that inspires, engages and primes our Newbies for an amazing start to their careers with Wise! 🚀

Your mission:

Reporting into the People and Organisational Development Lead, this position has the responsibility to support and deliver Company Onboarding (COB) as well as Functional Onboarding (FOB) for regional locations. They will be responsible for facilitating content, analyzing Newbie progress and providing them with support, guidance, and feedback throughout the onboarding experience. P/OD Specialists are also at the forefront of learning experience development for CS, Global Operations and in support of other learning partners within Wise. They are the living engine behind functional onboarding, continuous learning, train the trainer initiatives and any other project that enables and promotes a learning culture within Wise!

• Be a P/OD brand ambassador, knows all P/OD products and direct employees on learning and development opportunities available to them .
• Deliver Onboarding as well as general Learning content in-person or virtually as designed and collaborate as appropriate with the other P/OD team members.
• Together with our Learning Partners, as well as subject matter experts, understand target audiences, learning and performance needs, and develop learning experiences.
• Design and develop impactful content for various learning formats (including our LMS) and for performance support, for use in instructor-led residential or virtual programs, as well as for on-demand/blended programs, including written content and multimedia, across channels and technology.
• Coordinate and execute administrative and logistical functions related to Onboarding.
• Deliver Onboarding as well as general Learning content in person or virtually as designed and collaborate as appropriate with the other P/OD teams.
• Support the rest of the team (based in London, Tallinn, Budapest, Tampa, Austin and Singapore) to build impactful, high quality development products that help Wisers see career growth opportunities within Wise.
• Collaborate with the local People teams to gain insight into specific regional/local needs.
• Record and track all learning using the in-house LMS, and shares relevant data with Product Owners and Leads as required.
• Help Product Owners and Leads in scheduling, impact measurement and any other tasks related to the product/project.

What will you bring to the table?

You are someone that understands the importance of engaging and connecting with others, welcomes and invites everyone, and can act as a guide in a shared yet unique experience for New Wisers. You’ll be looking to take a hands-on role, helping us continue to build learning products and solutions that reinforce how we work, our values and our mission as a company. 

• Hands-on experience of designing, developing and delivering impactful learning experiences for different audiences - you’ll develop an understanding of the complete learning cycle, from analysis to evaluation 
• Excellent facilitation skills - you’ll facilitate often in-person, onboarding Newbies as well as opportunities to facilitate other P/OD products in-person or virtually as designed
• Worked in a high growth, international company - this’ll help you know how to deal with ambiguity, shifting priorities and adapting development solutions that reinforces our cultural diversity 
• Collaborating with a variety of partners - you’ll be well-used to working with all types of people, talking 1 to 1 or engaging with a larger groups or working alongside partners at different levels
• Talent analytics - you love measuring your impact through real goals and outcome based thinking, metrics and KPIs to demonstrate real results for individuals, teams and the company
• Creative problem solver - we’re not a ‘one size fits all’ kind of business and we’re not looking for off-the-shelf solutions - we need you to think creatively to help us find good solutions to problems that are anything but clear-cut 
• A desire to step into the training and development space - for example, have you been a guide or mentor to newbies in your team? Have you created any helpful guides or slide decks? Do you ever present in team meetings or sessions? 
• Ideally, experience with presenting in learning environments - You’re not the star of this show, rather you enjoy engaging with an audience to help them grow and develop 
• Collaborating with a variety of partners - you’ll be well-used to working with all types of people, talking 1 to 1 or engaging with a larger groups or working alongside partners at different levels
• Analytical and data driven - you love measuring your impact through real goals and outcome based thinking, metrics and KPIs to demonstrate real results for individuals, teams and the company
• Creative problem solver - we’re not a ‘one size fits all’ kind of business and we’re not looking for off-the-shelf solutions - we need you to think creatively to help us find good solutions to problems that are anything but clear-cut 

This role will give you the opportunity to:

• Choose your own path to success with the flexibility to try out many things and have full responsibility and ownership to execute 💫
• Have real, significant impact through hands-on learning and development delivery for one of the fastest growing financial technology companies globally. The job itself will grow over time, so will provide many personal growth opportunities 🙌
• Use all your experience and skills to bring new thinking and ideas to how we evolve self-directed professional and leadership learning at scale 📚
• Be part of a global team who brings our culture and how we work into all of our development products and activities 🌍

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, where and what you studied isn't important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.