TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 12th year, with over 370 employees in offices across Europe, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families. 

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. 

Global People Services Lead

 

Location: London, United Kingdom or Vilnius, Lithuania (office based three days per week)

 

Our People & Culture team plays a critical role in shaping the way we enable growth and success at TransferGo and, to make sure we’re doing that in the best way possible, we’re now looking for an inspiring and experience Global People Services Lead to work in our People & Culture team. Our People Services team manages all the systems, repeatable practices, processes and compliance as well as the employee experience across our offices and our distributed teams across Europe. This team is all about connecting the dots with our culture, values and employee experience. The best role around we think to drive true impact! 

 

Here’s what you’ll be doing as Global People Services Lead:

 

  • As an experienced and inclusive leader, you will be helping us to scale our People Services function with infectious energy and best practice 
  • Leading and inspiring an international and distributed team of People Services professionals across Lithuania, Poland and the UK
  • Building strong foundations as it relates to world-class people experience processes including onboarding and offboarding and everything in between
  • Running payroll across Europe including managing relationships with our Employer of Record providers across a variety of countries 
  • Benefits administration including our development program 
  • Leading on all things People systems and systems integration. You love systems! 
  • People Analytics. For us, data is at the heart of everything and you understand the narrative behind the numbers 
  • Work effectiveness: Office / Facilities management across our physical offices in the UK, Lithuania and Poland as well as making sure our distributed teams are looked after. This includes a number of events including our annual birthday party and summer office events. 
  • Leading and inspiring on our annual Culture Calendar: What does great look like?
  • Building strong and trusting partnerships across the People & Culture team (Talent Acquisition, People Partners, People Rewards) as well as major stakeholders such as Finance and IT. 

 

You’ll report directly to our Chief People Officer.



Here’s what we’d love from our new Global People Services Lead:

 

  • Experienced People Services / People Operations professional “master of all trades” with multiple years of experience, ideally in an international set-up across Europe
  • You have seen “what great looks like” in a bigger company and bring scale-up experience with you
  • A passion for building a slick and impactful employee experience engine across borders. People as a Product? AI? People Analytics? World-class experience? You’ve got it! 
  • Driving all things culture, values, and employee experience with well-thought-through processes and initiatives 
  • A customer-first mindset 
  • They enjoy working across different cultures and understand how to navigate cultural styles, curious by nature and always lead with empathy 
  • Calm and measured leader, able to juggle multiple plates at once with confidence and with a smile 



And if you can also do this stuff, even better: 

 

  • Brings AI experience scaling up all things People Services
  • Experience across Eastern and Northern Europe an advantage 
  • Has worked with HiBob (our HRIS) and knows their way around pretty well 
  • UK visa / immigration experience a bonus 
  • Is familiar with the Employer of Record landscape 

 

What we believe

At TransferGo, we offer competitive rewards to all our people including company equity. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers. 

What we offer:

  • Be part of building a meaningful product in a growing fintech scale-up;
  • A competitive rewards package;
  • Generous holiday allowance (based on tenure);
  • Competitive healthcare insurance / wellbeing package (based on your location);
  • An annual development budget of €1,000 to spend on your growth;
  • We truly embrace flexibility and our people work from a variety of places (office, hybrid and remote, you can find it all here);
  • If you are near one of our offices, we are a pet-friendly company and we enjoy regular opportunities to connect in person (we truly value in person connection on a regular basis and celebrate in style). 

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,  marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you! 

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At TransferGo, we believe in the transformative power of diversity, equity, and inclusion (DEI) for both our team and our customers. We stand committed to supporting migrants from all corners of the world, recognising their resilience, talents, and contributions. By embracing diversity, we enrich our company culture and create innovative solutions that change lives. Together, we are not only transforming the experiences of our customers but also paving the way for a more inclusive and equitable future for all.

This core value is a pillar of our business and critical to our success. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.

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