Head of Fraud Risk Management

Here’s what you’ll be doing

• Develop and maintain fraud prevention strategy, policies, procedures, and controls on a group level in accordance with industry standards. 
• Implement controls, monitoring systems and tools to detect suspicious activities, patterns and mitigate fraud in real-time utilising advanced analytics and fraud detection techniques.
• Collaborate with internal stakeholders to implement fraud prevention measures within new products, services, and processes from the design stage. Provide guidance on fraud-related aspects of business initiatives to ensure proactive risk management.
• Lead investigations into suspected fraudulent activities by working closely with internal teams to gather evidence, conduct interviews, and make business decisions. 
• Provide regular reports and visibility on fraud risk metrics, trends, and incidents for senior management and regulatory authorities. 
• Closely monitor industry trends, utilise data analytics to identify areas for improvement and optimise fraud prevention strategies.
• Provide inputs to training programs to educate employees on fraud prevention best practices, detection techniques, and reporting procedures. 

You’ll report to our VP Compliance Operations & fraud risk management.

Here’s what we’d love from you

• Proven experience (5+ years) in fraud risk management, compliance, or related roles within the fintech or financial services industry.
• Strong understanding of fraud detection techniques, regulatory requirements, and industry best practices.
• Proficiency in data analysis tools and techniques, with the ability to interpret complex datasets and identify patterns indicative of fraudulent activity.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and levels of the organisation.
• Strong problem-solving skills and attention to detail, with the ability to analyse complex situations and develop practical solutions.
• Ability to work under pressure in a fast-paced environment and adapt to changing priorities and requirements.
• Experience handling complex fraud scenarios in digital banking or money remittance cases and being able to provide necessary guidance to the operational teams

And if you can also have this stuff, even better: 

• Knowledge of relevant regulatory frameworks such as the Payment Card Industry Data Security Standard (PCI DSS) and PSD2 is a plus.

Salary - €5,000 - €6,000

What we believe

At TransferGo, we offer competitive rewards to all our people. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers. 

What we offer:

• Be part of building a meaningful product in a growing fintech scale-up;
• A competitive rewards package;
• Generous holiday allowance (based on tenure);
• Competitive healthcare insurance / wellbeing package (based on your location);
• An annual training budget of €1,000 to spend on your growth;
• We truly embrace flexibility and our people work from a variety of places (office, hybrid and remote, you can find it all here);
• If you are near one of our offices, we are a pet-friendly company and we enjoy regular opportunities to connect in person (we truly value in person connection on a regular basis and celebrate in style).