Your Mission

As a Scrum Master you have exceptional time management skills to facilitate all aspects of the team's planning and prioritization process. Leveraging your knowledge of the Agile platform and tools, you will have the ability to coach the team on Agile and Scrum principles with the purpose of continuously improve in these disciplines. Through coaching and support of the individual team members you will foster an environment where individuals recognize and value the importance of team success.

Your Day-to-Day

  • Actively observe team dynamics, to recognize strengths and weaknesses of individual team member's contributions, and coach them to improve
  • Build a trusting and safe environment where problems can be addressed without fear of blame, retribution, or being judged
  • Help team members improve individual performance in support of team goals
  • Effectively cooperates with Product Owner and Technical Leader to create an environment in which the team can increase productivity, quality, and predictability
  • Collaborate closely with back and front-end developers working in PHP and Vue.js (respectively)
  • Take ownership in resolving impediments that the team can’t resolve by themselves
  • Provide a buffer between the software engineering team and outside interferences so that the team can remain focused on delivering business value
  • Responsible for operational excellence by facilitating backlog grooming, sprint planning, retrospectives, daily scrum, and sprint reviews
  • Monitors and supports scrum meetings through continuous improvement of agile execution
  • Help the team recognize modest but steady operational improvement through the introduction of best practices to solve observed challenges
  • Facilitate the Definition of Ready and Definition of Done criteria for all stories
  • Tend to Impediment Resolution by advocating for the team and personally trying to remove impediments or by seeking help from outside the team
  • Inter-team Coordination and Collaboration by helping identify and track user story dependencies between scrum teams
  • Eliminate roadblocks and create focus on accomplishing goals
  • Ensure that sprint results and team performance is communicated accurately

Your Skills & Experience

  • 2+ years of experience as an agile coach or scrum master - where scrum principles, practices and theory were diligently applied
  • Asset: practical experience in software development and/or project management and/or business (system) analysis or other relevant professional experience
  • Project / Program delivery in Agile environment (medium-to-large scale initiatives) using influence to facilitate outcomes
  • Enthusiastic - high-energy and inspire others to deliver value while having fun as a team

TrackTik Perks

  • Career growth opportunities and coaching: we want to invest in you
  • A casual and supportive work environment that fuels collaboration
  • Competitive compensation including group insurance benefits and Registered Retirement Savings Plan
  • A great location at the crossing of Rachel and St Laurent
  • Don’t bring your lunch Tuesdays
  • Social and company events

About TrackTik

TrackTik’s integrated security operations management software is the industry’s only all-in-one platform offering security service companies complete control of every aspect of their business. Here at TrackTik we save our customers time and money by enabling them to access insight, streamline operations, and improve business development through easy-to-use mobile and web-based technology, customized implementation and technical support, and a personalized sales toolbox.

TrackTik was recently voted as one of the Top 25 Startups in Canada by LinkedIn, positioning us as one of the best places to work in the country. For the third year in a row, we are also among the Top 50 Fastest Growing Startups in Canada based on revenue. Our workforce management platform is now helping companies manage their security guards across 35+ countries and our team keeps expanding internationally. We have also become the No. 1 software for security experts by driving efficiency and growth through automation and accurate data.

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