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Start Date: June 3, 2024 (Subject to Change)
Location: Virtual/Remote
Business Account Manager
As an Account Manager, you will be responsible for supporting accounts in our Trade, Contractor and Business verticals. In this role you will be responsible for identifying trends, experiences, or issues that accounts have previously encountered that have hindered them from utilizing the professional program more recently. After utilizing that knowledge you will then work to build those relationships with our customers in an effort to increase their purchasing and loyalty with Wayfair Professional. You will own and manage a book of business and will be responsible to identify customers that we can engage with and also help direct the appropriate customers to a better experience if needed. This role requires a high level of activity, genuine curiosity, and willingness to be nimble and coachable.
Expectations:
Engage with accounts to expand awareness, educate, identify new opportunities and develop account intelligence
Schedule appointments and walk through Wayfair Professional offerings
Hold engaging conversations over the phone and email with an ultimate goal of repeat sales and a continuous pipeline of opportunities
Act as the subject matter expert on all Wayfair product offerings/solution development skills
Understand and strive to meet or exceed all sales metrics
Effectively partner and work across our partner teams, including Business Solutions Group and Service teams
Qualifications:
1-3 years sales experience with consistent performance against your core KPIs
Extremely self-motivated and reliable
Genuinely curious and are skilled in a solid business/project needs analysis
Have an adapt/grow mentality; successfully implements feedback and adopt new skills/techniques
This position has a performance-based compensation structure that includes a base salary range of $32,400 - $38,000 per year (dependent on zip code for cost of living adjustments). You will have the opportunity to earn upwards of $75,000 per year (base + commission inclusive) which is dependent on performance metrics and sales goals.
Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please contact candidateaccommodations@wayfair.com.
Need Technical Assistance? If you are having any technical difficulty submitting your application, please reach out to our careers team at careers@wayfair.com.
About Wayfair Inc. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
