About Tomo

Tomo’s mission is not just to make homebuying joyful, or to make homebuying easy, or to make homebuying fast. Tomo’s mission is to advantage the homebuyer. Everyone else is in line ready to take their cut from a homebuyer - and all too often that cut is not deserved. We are by their side trying to give them a leg up, trying to give them information others don’t have, give them advice others don’t have, give them a lower cost that others don’t have - all that they can use to achieve better outcomes than they’d be able to otherwise.

Job Description

As a Post Closing Coordinator, you will play a crucial role in swiftly delivering closed loans to Investors. The loans delivered must meet investor guidelines at first pass as a result of your ability to integrate package requirements from various stakeholders including Tomo team members and third parties (e.g. settlement agents, MERS, warehouse banks, interim servicing etc.).

You Responsibilities:

Review and verify closed loan packages to ensure that the loans are accurate, complete and compliant and in alignment with industry guidelines
Deliver appropriate post close paperwork to warehouse lending partners
Communicate with and task Mortgage Loan Officers, Processors, Closers, Settlement Agents and other counter-parties to obtain missing information and documentation for the closed loan package prior to investor delivery
Responsible to communicate effectively with Loan Officers, Processor’s and Closers when tasked to contact the Customer in relation to identified suspense items
Swiftly resolve any suspense items identified by the investor
Stack and image loan packages to industry and investor standards
Meet shipping expiration deadlines; coordinate with Secondary Marketing if an expiration date cannot be met prior to commitment expiration date
Register/transfer mortgages in the MERS system
Run UCDs
Review and reconciliation of purchase advice details in Tomo systems
Manage a pipeline to get collaterals from title to deliver to warehouse banks
Collect analytics and data on (1) prior to delivery lender suspense items and (2) post delivery investor suspense items
Contribute to continuous improvement of the current post-closing process and ability to identify patterns and processes that may improve upstream business practices
Ensure files are compliant and regulator review/exam ready before archiving the file
Ensure any initial payments are collected on the loan when a payment is due in advance of investor loan purchase and subsequent servicing transfer
Generate Loan Boarding and Transfer reports from LOS and upload to Willow system for “Welcome and “Good-bye" letters

You’ll need:

High School diploma or equivalency degree
3-5+ years of related experience
Experience with high volume data entry/validation
Knowledge of mortgage banking industry and loan delivery concepts
Understanding of investor, agency, state and federal requirements for loan delivery
Demonstrated skill in monitoring and overseeing loan production pipeline
Demonstrated experience researching information, problem solving, and making solid business decisions
Experience working in a fast paced and changing environment
Experience reporting, analyzing, interpreting, and critical thinking
Experience of fostering relationships within Tomo and with 3rd Parties
Strong attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to deadline
Ability to work from the local office in Seattle, WA preferred

You might also have:

Bachelor’s degree
Servicing knowledge
Underwriting knowledge

The expected annual compensation for this position will be between

$50,000—$60,000 USD

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