Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun.

We are continuing to expand and are looking for a full-time PMO Manager – Operations to be based in our Togetherwork's Atlanta corporate headquarters. This PMO Manager will work directly with the Vice President - Shared Services and Vice President, IT Operations, and must be able to communicate well with other team members, senior leadership, and outside vendors. They should be organized, able to consistently meet deadlines and budgetary requirements, and to revise administrative policies and procedures to ensure efficient operations within the company.

Responsibilities

  • Ensures standardized project management life cycle for the implementation of IT and Operations Initiatives
  • Implements established policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the Program
  • Supervises and leads the program and project staff to oversee the impacts and interdependencies between programs and works to ensure initiatives meet the goals and objectives of the Operations and IT leadership team. Perceived by peers and staff as a leader
  • Provides both verbal and written communications regarding project status, risks, and issues, and makes recommendations on project decisions to Senior Management
  • Serves as subject matter expert, providing technical and analytical guidance to the program and project teams
  • Manages all aspects of the project/program management of a corporate initiative, which may include: cost benefit analysis, work plans, risk management, functional and technical designs, construction, testing and implementation.
  • Ensures efficient and high quality installation of new software and/or systems, and monitors all technical aspects of implementing projects
  • Proactively identifies risks and opportunities of both business and technical plans; identifies Risk Mitigation Strategies and Contingency Plans for all identified Risks. Maintains the Program Level issue and risk matrix log
  • Provides support to the IT and Operations Teams in identifying the appropriate solutions required by the user areas; assists IT & Operations Leadership in performing a needs analysis of the relevant business areas and in matching user needs to capabilities to ensure the new system is easily and quickly integrated into the business environment
  • Manages contracts and vendors assigned to Corporate Initiatives included in the assigned program(s).

 

Project Management:

  • Manages and directs multiple medium to large-scale projects that may not fit into a defined Program
  • Translates generalized customer business goals and objectives into concrete strategy and tactical plans
  • Works on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results
  • Exercises judgment within broadly defined policies and practices to develop corporate methods and techniques
  • Works effectively with internal and external clients, third party vendors and Senior Management in accomplishing project objectives
  • Evaluates complex situations accurately and identifies viable solutions that create successful outcomes for the customer
  • Develops and maintains lessons-learned inputs in the project repository for utilization on future projects
  • Ensures all Defined Processes are used within the TW Framework to successfully implement projects
  • Resolves political, resource, budgeting, change and legal issues affecting the program

 

Management and People Development:

  • Serves as mentor and positive role model for the team
  • Fosters staff professional growth through training and development of technical project management best practices, communication, and relationship management skills
  • Provides performance feedback with goal-setting; conducts annual performance assessments
  • Recommends and communicates incentives, awards, and promotions
  • Assists in recruiting and retaining high-performing staff
  • Reviews and approves PTO requests

Requirements

  • Bachelor's degree in Computer Science, Business, or Engineering
  • 8+ years of IT and business experience in strategic planning, development, implementation and maintenance of systems, preferably across multiple hardware and software platforms
  • Previous technical project management experience in a dynamic high-technology environment is a key to success in this position
  • Out of the 8 years required, at least 5 years in a combination of the following: Progressive broad-based information systems Project Management experience (which could include consulting) with state-of-the-art hardware and software systems is desirable; knowledge and implementation experience in new computing architectures and networked computing structure
  • Experience with leading multiple successful large-scale Program Management initiatives within a cross functional environment
  • Adept at Microsoft Office Suite

Preferred:

  • Master's degree in business- or technology-related field
  • Project Management certificate (PMP) from the Project Management Institute (PMI)

 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life 
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 9 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

 

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