Fonteva, LLC

System Software Engineer

Job location: Arlington, VA. 

Duties: Work with Delivery team to initiate Customer projects, including review of intake forms, business process reviews (BPR’s).; Interact with business groups to understand business processes and key requirements, proactively working to resolve client issues; Assist with analysis and business requirements gathering to develop detailed functional requirements, including scope of work; Participate in process flow analysis and process redesign with the Delivery team; Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes; Assist with the analysis, design, evaluation, modification, testing and implementation across customers’ functional areas of business; Design and build high-quality business solutions on Fonteva product platforms; Design, develop, test, document and deploy third-party integrations with Salesforce.com; Produce a detailed functional design document to match customer requirements; provide current best practice and third-party solution alternatives as part of the functional design document; Assist developers with producing software components; Work with developers to create clear, concise and complete solution design specifications and documentation; produce technical specifications for custom development and systems integration requirements; Perform application configuration and evaluation to ensure product quality and consistency.; Create objects, fields, workflows, security setup, other configurations and triggers, with support from Development; prepare and analyze data conversion requirements and identify data gaps; Lead UAT (User Acceptance Testing) efforts; Manage change communication and coordinate end-user training for system implementations; Participate in training design, documentation and delivery efforts with the Project Manager; Directly and effectively train customer’s personnel in the use of the system; Act as liaison between customers and developers to resolve product bugs and complete enhancement requests; and Continuously evaluate and identify opportunities to drive process improvements that positively impact customers’ experience.

Requirements: U.S. Master’s degree in Computer Science, Software Engineering, Information Systems Management, Information Technology and Computing or closely related field and 12 months of experience in the job offered, Salesforce Developer, Business Analyst or closely related position. Concurrent experience must include 12 months of experience with: Salesforce configuration, administration, integration, deployment and support salesforce applications; review, analyze and evaluate business systems and user needs, and document customer requirements; and providing Business solutions

Mail resume only to:  Zarus Watson, Fonteva, LLC., 4420 Fairfax Dr., Ste. 500, Arlington, VA 22203.

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