Fonteva, LLC

Senior System Software Engineer

Job Location:  Arlington, VA 

Duties:  Review, analyze, and document business systems, user needs, and customer requirements.  Assist with definition of scope and objectives, testing and implementation of enterprise-wide systems across functional areas for customers.  Work with developers to design and document custom solutions. Perform application configuration, testing and evaluation to ensure quality, consistency and customer satisfaction.  Assist the Customer Success team with triaging, tracking and resolving customer issues. Responsibilities:  participate in process flow analysis and process redesign with the Delivery team; conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes; assist with the analysis, design, evaluation, modification, testing and implementation across customers’ functional areas of business; design and build high-quality business solutions on company's product platforms; use technical expertise to design, develop (program), test, document, and deploy high-quality business solutions on the platform; design, develop, test, document and deploy third-party integrations with; produce a detailed functional design document to match customer requirements; provide current best practice and third-party solution alternatives as part of the functional design document; assist developers with producing software components that meet or exceed customer expectations; work with developers to create clear, concise and complete solution design specifications and documentation; produce technical specifications for custom development and systems integration requirements; perform application configuration and evaluation to ensure product quality and consistency; create objects, fields, workflows, security setup, other configurations and triggers, with support from Development; perform Data transformations, Data Migrations, de-duplication, merging records and data cleansing to align with company's Data Schema from External Legacy Systems; perform and manage Deployments; work directly and effectively with client implementation team; prepare and analyze data conversion requirements; identify data gaps; lead UAT (User Acceptance Testing) efforts; manage change communication and coordinate end-user training for system implementations; participate in training design, documentation and delivery efforts with the Project Manager; and directly and effectively train customer’s personnel in the use of the system.

Requires: U.S. Master’s degree in Computer Science, Computer Engineering, Information Systems, or closely related field and 18 months of experience in the job offered or closely related position. Concurrent experience must include 18 months of experience with: SaaS solutions and implementation including;              Testing end-user products including Functional, Performance, Security, Usability; and full project life cycle from requirements through deployment.  Must be Salesforce Certified Administrator.

Mail resume only to:  Zarus Watson, Fonteva, LLC., 4420 Fairfax Dr., Ste. 500, Arlington, VA 22203.

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