Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun. 

Fonteva, part of Togetherwork, is the leading Salesforce.com ISV (Independent Software Vendor) for Events Management and Membership. Fonteva is fully native to Salesforce.com allowing our customers to leverage our expertise alongside the power and scalability of Salesforce.com, offering unrivaled functionality and rapid time to value. We work with many prestigious brands across the world.

Fonteva is seeking a Technical Enablement Manager to support execution of our global partner enablement program focused on North America and UK/EMEA. This is a technical role that will require knowledge of the Fonteva product, Salesforce and general knowledge of the Salesforce ecosystem. Fonteva is a top Salesforce (ISV) Independent Software Vendor and is recruiting candidates comfortable in a fast-paced, high-growth environment.  Our implementation and technology partners are critical to our ability to continue to rapidly scale our business. The successful candidate will be a self-starter, quick learner and a team player. This position will report to the Director of Partner Programs, who will report to the President of Fonteva. 

What You’ll Do: 

  • Act as a technical liaison to Fonteva technology partners – both System Integrators who implement our solution and Independent Software Vendors (ISVs) who integrate with Fonteva 
  • Enable Fonteva partners by delivering technical expertise, best practices, training and technical support  
  • Assess partner capability across business development, technical and delivery domains and maintain accurate records of current status 
  • Help assess partner technology solutions to determine compatibility with the Fonteva tech stack and value to our target customers  
  • Engage with senior management both in Fonteva and at our partner companies to strengthen partner relationships through technical leadership 
  • Work closely with the Fonteva Partner Program Director to increase partner sales, solutions and delivery capability and competence through construction and measurement of enablement plans in collaboration with partners and Fonteva partner management 
  • Engage regularly with key partners to monitor enablement process, training, new requirements and future goals 
  • Continuously remain educated on the latest Fonteva product enhancements and Salesforce technical best practices to act as a Subject Matter Expert (SME) 
  • Coordinate with the Partner Support lead on cases impacting partners, escalate as necessary and follow-through to resolution 
  • Respond to concerns when partners fail to deliver to the expectation of customers when implementing Fonteva 
  • Act as a partner representative and advocate in internal meetings on the product roadmap, bug fix / patch prioritization and the like 
  • Create a Partner Enablement Roadmap and help ensure that new partners are engaged in activities outlined in the roadmap 
  • Execute on virtual and face-to-face training delivery (eLearning/virtual/traditional classroom) 
  • Enable the partner to be successful during pre-sales activities which includes delivery of Demonstrations, RFP Responses, Proposal preparation, Proof of Concepts (POC), Pilots as well as technical blocker and objection removal 
  • Work closely with Fonteva Director of Knowledge Development to help build/deliver partner training  

What Qualifications You’ll Bring 

  • Salesforce Lightning Platform Skills (Apex, Workflow, Customization, Configuration etc). 
  • 5 years experience as a Consultant (Salesforce or SI), Sales Engineer or Developer 
  • Good working knowledge of the software sales cycle, partner account management and technical partner enablement  
  • You will have experience with one or more of the following: 
    • Enterprise software implementations 
    • SaaS implementation or integration 
    • API Management 
    • Understanding of ERP, CRM and related application software domains 
  • Strong relationship management and interpersonal skills  
  • Ability to prioritize and handle multiple requests concurrently, prioritize accordingly with the flexibility to adapt seamlessly to rapid shifts in direction/strategy 
  • Ability to identify problems, quickly devise feasible solutions, disseminate the appropriate information to relevant internal partners and ultimately bring about a timely resolution 
  • Excellent communication and collaboration skills with an ability to tailor messages for both business and technical audiences; comfort in addressing informal team meetings and delivering prepared presentations to executives/external audiences 
  • Experience collaborating with cross-functional teams on technical projects, specifically in translating business objectives/priorities for product management and engineering colleagues 
  • Willingness to travel (10-20%) 
  • Bachelor's Degree preferred 
  • Formal Salesforce certifications not required, but is a significant bonus 

The Company offers a comprehensive employee benefits program, including:

  • Medical, dental, and vision insurance options 
  • 100% Employer paid short/long term disability
  • Basic Life -
  • 401(k) option with 100% company match 
  • Flexible paid personal/vacation time built on mutual trust and accountability
  • 10 sick days annually 
  • 9 company paid holidays
  • 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Togetherwork are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.