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Job Summary  Our firm is growing and we are looking for a full-time Account Manager/Senior Accountant- Client Services Manager to be based remotely within the U.S. The Senior Accountant- Client Services Managerr supports a portfolio of clients by overseeing all areas relating to their general ledger. Working with client’s staff and lay leaders, the Senior Accountant- Client Services Manager is expected to take initiative in maintaining the client’s financial health.   Responsibilities  Assist clients with annual budget entry, tracking expenses, and managing monthly contributions  Oversee the bank reconciliation process and ensure accuracy Provide clients with detailed financial reporting (balance sheet, profit and read more …
NOTE: This role is onsite in Columbus, GA, United States Job Summary The Accounting Intern position supports the team by providing data entry and bookkeeping support in the Accounts Receivable, Accounts Payable, Cash Management, and Financial reporting areas of our business. This position is expected to take initiative in learning our software and working with different managers to assist with various projects. Responsibilities Management Assistance Perform data entry tasks to assist the Accounts Receivable Manager on monthly invoicing of clients accounts and general billing issues Enter clients vendor invoices and other data entry to assist the Accounts Payable Manager with expense read more …
Job Summary  The Accounts Receivable Specialist is responsible for the financial and administrative management of various Fraternal payment services to include the accurate and timely entry of payments and analyzing and reconciling account information for their organizations, as well as overseeing and verifying that all charges in debit, credit, cash, or other payment methods are reconciled on a regular basis. They are also responsible for following specific deadlines for keeping accounting data up-to-date and communicating with systems and other lines of business to verify data integrity. This individual serves as the first point of contact for members, donors, and other interdepartmental teams read more …
Job Summary  Are you ready to embark on a dynamic journey as an Alumni Communications Consultant, supporting Greek-letter organizations by driving impactful direct-mail fundraising campaigns, annual campaign initiatives, and alumni relations programs? As an Alumni Communications Consultant, you’ll play a pivotal role in fostering relationships with clients, aiding them in achieving their communication and fundraising milestones through project management and consulting strategies. Responsibilities  Client Communication Cultivate and maintain strong relationships with clients, understanding their short-term and long-range goals. Collaborate with clients to strategize schedules, content, and messaging for engaging alumni communications. Prompt undergraduate and alumni volunteers for contributions to publications. Proofread read more …
Job Summary  The Nonprofit Implementation Specialist is responsible for onboarding newly contracted admissions-based organizations to either of two nonprofit SaaS solutions in our software portfolio. As part of the team that first engages with onboarding customers, this position requires that you possess a dynamic mix of abilities in order to smoothly shepherd customers through our implementation process. The goal for each implementation project is to translate each organization’s business requirements and processes into a project plan that, when executed, sets our customer up for success in using our tools to conduct business. Responsibilities  Work collaboratively within the Client Solutions team to read more …
Job Summary  Togetherwork provides Software-as-a-Service and Embedded Financial Services (EFS), including Payments solutions, to communities and businesses in several industries. We are looking for an experienced Customer Marketing Leader with an emphasis on B2B SaaS and Embedded Financial Services to drive our growth efforts and support companies we operate. This role will be primarily responsible for driving adoption and awareness of our customer upsell and cross sell in addition to our EFS offerings within each Product. Responsibilities  In cooperation with Marketing Leaders for each Product, develop and manage scalable marketing campaigns across platforms to drive growth and self-serve adoption of EFS read more …
Job Summary  We are seeking a skilled Customer Support Consultant to join our team and provide exceptional technical support and troubleshooting services for our platform, Dynamics 365 software products, and related applications. As a Customer Support Consultant, you will play a critical role in communicating effectively with clients and internal teams to identify, analyze, and resolve issues promptly. Responsibilities  Provide technical support and troubleshooting for the platform, Dynamics 365 software products, and related applications Communicate effectively with clients and internal teams to identify, analyze and resolve issues Document solutions and best practices for common problems and share them with the support read more …
Job Summary  A Tier 1 Customer Support Agent is responsible for providing front-line support to customers via email, chat, and phone. Their primary focus is to assist customers during the onboarding process by converting their existing waivers into a reformatted waiver, address common customer issues and provide “how-to” support for product usage questions. They are responsible for resolving product or service problems by clarifying the customer’s questions and explaining the best solution to solve a problem while maintaining established Service Level Objectives. The Tier 1 agent is also responsible for identifying product problems and requests that require additional expertise or advanced read more …
Job Summary We help our clients engage alumni during, in between, and after concentrated fundraising efforts. Through feasibility studies, case statements, strategic assessments, gift management, special communications, and much more, we focus on creative solutions, a tailored action plan, and consulting that helps clients maximize fundraising outcomes. The primary goals of a consultant are to conduct pre-campaign feasibility studies and direct capital campaigns. In order to accomplish these goals, the following tasks are involved: Responsibilities Work autonomously to achieve client and internal goals. Communicate with a variety of stakeholders while producing high quality work in a fast-paced, deadline driven environment. Conduct read more …
Position Summary: The Sr. Director/Group Account Director within Togetherwork’s Recreation & Leisure Product Group (Petcare Division). This position is focused on Petcare but will also work across 2-3 other product verticals/teams.  This individual will serve as a senior client-facing member of the integrated team, responsible for leading and growing customer relationships within a portfolio of Enterprise accounts. The primary objectives of the role will be to create a high-functioning account team, lead the daily customer expereince of Top 10-15 Key Accounts, and drive retention & renewal of the complete list of Enterprise accounts (25-50).  You will develop a thorough understanding of read more …