Highsnobiety is a brand dedicated to the latest in style, culture, and the community pushing them forward. We don't just report on what's happening — we are shaping it. From industry deep dives to product curations to our very own in-house garments, our goal is to bring you not anything and everything, but only the best of the best on all fronts. And we want you to be a part of that!
We are looking for a Senior Account Manager to join our team in Berlin. The Senior Account Manager owns, manages and leads branded creative projects at Highsnobiety+.
YOUR MISSION:
- Ownership of full project life cycle by planning, organizing, and managing client and internal projects from beginning to end
- Create robust and profitable budgets and deliverable scopes
- Liaise across various departments to provide clear and concise timing, budgeting, and communication
- Understand the business goals and objectives of each assignment, and identify the optimal processes and procedures
- Ensuring that all projects are delivered on time, within scope and within budget
- Ensuring projects are running smoothly and efficiently both internally with the team and externally with the clients
- Foresee challenges or obstacles and take action to minimize impact
- Resolve issues that pertain to the project including client conflicts, delays in approvals
- Drive, motivate and hold internal teams accountable to deliver high quality results
- Provide regular updates and escalate issues with proposed solves to the Client Services Lead
- Collaborate with different creative teams, production, sales, editorial, global project management counterparts and external partners
- Record revenues, track costs and maintain accurate profit and loss statements for individual projects within respective internal tools and documents
- Define the Statement of Work and Specifications for the requested services and support in developing required legal documents and contracts
- Work closely with the team to improve workflows and processes and gather learnings from previous executions
- Ensure consistency with the overall mission of achieving company goals and client’s marketing initiatives
YOUR SKILLS:
- At least 5+ years experience in a client-facing role within a creative and/or media agency preferred
- Proven track record managing full life cycle projects for an organization with multiple touch points
- Lead by example with a strong work ethic and positive personality that inspires the best approach to internal and external communication
- Full knowledge of digital and creative production processes with experience executing digital creative campaigns
- Experience launching new initiatives and managing multiple teams
- Excellent interpersonal, problem solving and organizational skills
- Excellent analytical/quantitative skills
- Strong writing, creative thinking and presentation abilities
- Fluency in English required
- Flexible with proven ability to conform to shifting priorities, demands and timelines
- Ability to build and maintain solid internal relationships, with sufficient experience in a client-facing role
- Ability to manage multiple stakeholders, projects and priorities in a high-volume, fast-paced work environment
- Ability to work under pressure, independently and within a team setting
- Demonstrable ability to drive efficiencies through process improvements/automation
- Knowledge of digital and mobile advertising and ecommerce capabilities and implementation
- Clear understanding of digital and content marketing
- In touch with culture, trends, marketing, media and brand landscapes
WHAT WE OFFER:
- A bright and spacious design office, which reflects our brand and focuses on employee well-being and sustainability, located close to U Kurfüstenstrasse
- The opportunity to shape the company and help build a global brand in a motivating, international and diverse work atmosphere
- High degree of responsibility, creativity, originality, independence and creative autonomy
- We are constantly prioritizing attention on DEIB with internal trainings, workshops, parent friendly policies and our Employee Resource Groups (HighPower, HighPride, HighDreams & HighCulture)
- 2 extra days off globally for all employees on International Women's Day and Juneteenth
- Flexible hybrid working policy, dog friendly office, and remote international working option
- Access to visa support for employees relocating to Germany if needed
- Attractive employee benefits (e.g. discounts in our online shop, performance based bonus, ClassPass, access to mental health support platform Calm, bike leasing, sabbatical option)
We’re looking forward to hearing from you!!
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Highsnobiety is a global community of independent-minded creatives & professionals: Every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or genetic information. So if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
