Assistant Manager, Digital Order Management System Operations
at Time Inc.
New York, NY
Time Inc. (NYSE:TIME) is a leading multi-platform consumer media company that engages over 230 million consumers globally every month. The company's influential brands include PEOPLE, TIME, FORTUNE, SPORTS ILLUSTRATED, INSTYLE, REAL SIMPLE, SOUTHERN LIVING and TRAVEL + LEISURE, as well as approximately 60 diverse international brands. Time Inc. offers marketers a differentiated proposition in the marketplace by combining its powerful brands, trusted content, audience scale, direct relationships with consumers and unique first-party data. The company is home to growing media platforms and extensions, including digital video, OTT, television, licensing, international markets, paid products and services and celebrated live events, such as the TIME 100, FORTUNE Most Powerful Women, PEOPLE’s Sexiest Man Alive, SPORTS ILLUSTRATED’s Sportsperson of the Year, the ESSENCE Festival and the FOOD & WINE Classic in Aspen.
This Manager, Digital Order Management System Operations will job supports Time Inc.’s digital operations and while it works closely with the sales team is not a sales role. In this role the manager will be responsible for working within our order management system to oversee digital contract approvals related to business and finance/audit requirements, system & product admin and user support. This person will act as a pivotal member of the Client Services Ad Operations team and requires strong decision making, attention to detail and interpersonal skills acting as a liaison between business units (sales, finance, and ad technology). This role works across and interacts with all brands.
Be responsible for Digital Contract Review & Approval: Review/analyze contracts against TI Business/ Finance, system and audit requirements
Promote and ensure an understanding of any new business lines/policy or process and site compliance with contract data requirements
Lead product set up for our Order Management System (OMS), create & update training materials and documents as needed
Be responsible for Admin duties in the contract management system: 1) Maintaining digital products and setting policy & procedures by partnering with ad product owners and sales teams. 2) Working closely with system users & vendor on troubleshooting, resolving system integration issues, streamlining process
Help with monthly/quarterly Internal & Sox Audit reviews
Liaisons with Account Managers, Central Finance and Sales Force teams to support digital business within the OMS
Field questions regarding contracts, process, and Business Rules and serve as an OMS expert
1-3 years of digital media operations experience
Previous experience with ad product, AdFront or DFPP ad server is a plus
The ability to work independently, be accountable and proactive
Good Interpersonal skills & be an analytical thinker
Strong communication/guidance/directional skills
Be able to prioritize and manage to fluctuating deadlines and workloads