Product Manager, Web and Mobile Solutions

San Diego, 92121

Key Responsibilities

  • Define and manage the development of branded commerce and engagement solutions on web and mobile.
  • Actively engage customer and key stakeholders to drive business requirements definition.
  • Assess and manage scope of work, decomposing high level business requirements into epics and stories.
  • Collaborate with sales, account management, marketing, design, data analytics, and engineering before, during, and after each phase of a project.
  • Keep stakeholders informed of progress; ensure executive sponsors and others are aware of any potential roadblocks or inability to deliver as committed.
  • Test and monitor for customer and user satisfaction and resolve any issues related to delivering satisfaction as evidenced by analysis, traffic, reviews, customer feedback, etc.
  • Lead business users and stakeholders in a forum where product enhancements are reviewed and prioritized, in preparation for release planning and development.

 

Qualifications

  • Experience as a product manager for consumer, e-commerce, web and/or mobile products.
  • Experience in a SCRUM/Agile environment writing epics and stories as a product owner.
  • Customer and consumer focused approach
  • Excellent written and oral communication skills; must exhibit thoughtful and organized approach to work
  • Ability to travel as business needs demand (i.e., to other offices, client sites)
  • Experience managing clients a plus
  • Experience in restaurant industry a plus

 

About Tillster

Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we’ve developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

 

Tillster is proudly an Equal Opportunity Employer
Local Candidates Strongly Preferred
Relocation Assistance Considered
No visa sponsorship
Principals only – no Agencies or calls please

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