THIS IS US

TIER Mobility is Europe's leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people e-scooters, e-bikes, e-mopeds and other sustainable modes of transport, TIER helps cities to reduce their dependence on cars and move towards a zero-emission future. Founded in 2018, TIER employs more than 1,000 people and operates in 170+ cities across 18 countries in Europe and the Middle East.

With a $2 billion valuation, TIER has raised a total of $660 million in equity and debt funding to date, backed by prestigious investors like SoftBank Vision Fund 2, Mubadala Capital, Northzone, and Goodwater Capital.

TIER is at the forefront of the sustainable transport revolution in one of the fastest growing industries. We’d love for you to join the ride.

Permanent employee, Full-time

THE ROLE AND YOUR IMPACT AT TIER

We’re looking for a motivated individual to support the Market Operations team across multiple areas of responsibility. You should be analytically-minded, keen to take on responsibility quickly, and enthusiastic to solve complex problems.

Your responsibilities will include:

  • Ops improvement: Partner with local & regional ops teams to identify improvement initiatives; provide project-based analytical support including the use of Looker, Excel, Tableau, and other analytical tools
  • Ops processes: Assist central teams in defining & rolling out ops processes for new products
  • Ops forecasting: Partner with our Finance function to forecast our operational requirements on a rolling basis 
  • Ops reporting: Define KPIs to measure business performance and track performance towards targets
  • Experiments: Project manage cross-market/cross-region experiments, leveraging central & local teams
  • Knowledge-sharing: Playbook best practices from local markets and share them with other regions

 

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

  • Bachelor’s or master’s degree from a university or business school
  • 1-2 years’ experience in accounting, banking, consulting, or in a strategy/operations role in a startup or scale-up is desirable
  • Organised and structured mentality; comfortable working in a fast-paced and demanding environment
  • Proficiency in Excel/Google Sheets

 

GET AN IMPRESSION OF THE TEAM

The Market Operations team sits between TIER’s HQ and our local operational teams, ensuring that our decentralised organization spread across 100+ cities in Europe is aligned and working towards the same KPIs whether they are in Berlin or Bordeaux, Stockholm or St. Gallen.

We’re at the forefront of driving operational improvements throughout the business, optimising the use of our industry-leading technology and tools to solve problems such as deciding what the right number of scooters in each city is, ensuring they’re in the right places at the right time to serve our customers, and understanding the most optimal mix of vehicles and micro-warehouses to achieve that as efficiently as possible.

If you are inquisitive, as comfortable with data and spreadsheets as you are getting your hands dirty in a warehouse, and keen to work in a fast-paced environment helping us make a lasting impact in cities across Europe, come and join us!

THIS MAY INSPIRE YOU

  • Join us at the forefront of one of the most exciting and rapidly moving industries 
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward
  • Being part of the team means you’re part of its success. Our ESOP program gives you an opportunity to have a share in the company – nothing like invested interest!
  • We appreciate your talent and support your growth with an annual development budget
  • Surf your city with free rides on our e-scooters and e-mopeds
  • Diversity and inclusivity is super important to us, so enjoy initiatives and programs such as #WomenofTIER
  • Expect company onboarding and team events with international colleagues from all over the world
  • Benefit from flexible hours and our work from home policy
  • Enjoy amazing views at our centrally located office at Potsdamer Platz, with a variety of different restaurants and great transport connections

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

Apply for this Job

* Required