THIS IS US

Basically we're changing how a city breathes and moves with sustainable and innovative ways to improve urban travel options for everyone. We're on a one-way trip to create a world with less pollution, less traffic jams and more ways to explore your city without leaving an impact. Climate-neutral TIER Mobility is Europe’s leading provider of micro-mobility, with a mission to change mobility for good.

Since we opened our doors in October 2018, +140 cities have chosen us across 15 markets. More than +950 people have joined us on our mission to change mobility for good. In November 2020, TIER successfully raised $250m in Series C funding to accelerate our ambitious plans, with investors such as SoftBank, Mubadala Capital, Northzone, and Goodwater Capital. 

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your applications, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride.

 

Permanent employee, Full-time

THE ROLE AND YOUR IMPACT AT TIER

You will continuously analyze and improve our services - driven by metrics and a strong customer focus. You work cross teams, establish best practices and help product teams to high standards in service execution.
We are aiming to support best in class graceful degradation, service decoupling and ensuring that teams are able to define, monitor and react on their service SLOs autonomously. You should have no fear of touching services that you didn’t build yourself, challenge implementation details that block us from reaching high availability for our customers.

Your responsibilities will be
  • Improve software to make it more reliable and performant
  • Enable product teams to build and maintain reliability, availability and high performance
  • Engage in monitoring, automation and software optimization
  • Work together with software engineers to create new designs and architectures
  • Build monitoring of software and hardware of production systems, from cloud provisioned services to IOT devices
  • Advocate for culture of learning from failure
You succeed in this role because you have
  • 3+ years of experience in professional SRE teams
  • Very good understanding of distributed systems and a microservice architecture
  • Good understanding of Kubernetes
  • Good understanding of mobile networks and their implications is a plus

GET AN IMPRESSION OF THE TEAM

You will be part of the Cloud Infrastructure and Site-Reliability team where we build the foundation for TIER's services, monitor them and work with the teams to improve it. We follow two strong paradigms - "Kubernetes and Open Source first" and "Everything as Code". With those you are engaging in current technologies, get your hands dirty and you have the chance to be an active part of the community (your mileage may vary).

Read more about the things we do: https://tier.engineering/

THIS MAY INSPIRE YOU

  • Join us at the forefront of one of the most exciting and rapidly moving industries 
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward
  • Being part of the team means you’re part of its success. Our ESOP program gives you an opportunity to have a share in the company – nothing like invested interest!
  • We appreciate your talent and support your growth with an annual development budget
  • Surf your city with free rides on our e-scooters and e-mopeds
  • Diversity and inclusivity is super important to us, so enjoy initiatives and programs such as #WomenofTIER
  • Expect company onboarding and team events with international colleagues from all over the world
  • Benefit from flexible hours and our work from home policy
  • Enjoy amazing views at our centrally located office at Potsdamer Platz, with a variety of different restaurants and great transport connections

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, to provide you with the proper assistance in the application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

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