About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
What we’re looking for:
As a Reconciliations Analyst you’ll be:
- Spotting patterns is second nature to you, and you’re always ready to highlight areas that can be improved
- Getting to grips with tough banking challenges like unfamiliar transactions, missing payments, and direct debits in different countries & currencies
- Have a investigative mind, who looks to solve reconciliation breaks and future proof Tide Reconciliations for success
- Enjoy getting involved in various projects as we continue to build our function
Your day-to-day responsibilities would include:
- Completion of BAU activities within the required SLA’s
- Executing ad-hoc tasks with guidance from management
- Seeks to understand day to day problems or issues as they arise to gain a deeper understanding and knowledge within Reconciliations
- Actively seeks help when needed & embraces guidance and feedback
- Takes initiative to improve processes where possible with guidance from management
- Able to pick up new Reconciliations use-cases and seeks to understand payment flows and best practices
What makes you a great fit:
- You have 1 to 3 years of experience in FinTech/Financial services industry
- You have Reconciliation experience in a FinTech/Financial services industry
- You have experience in a high-volume Reconciliations environment
- You have payments/operations knowledge within the India, UK & EU
- You are confident in working closely with other teams
- You have strong attention to detail
- You have a curious mind and problem solving capability
- You are organised, detail oriented, diligent and has excellent time-management skills
- You’re comfortable working in a fast-moving company where priorities can change and processes may need to be created from scratch
- Excellent spoken and written English skills
- Passion for problem-solving and finding solutions to difficult situations
Our Tech Stack (You don’t have to excel in all, but willing to learn them):
- Excel
- AutoRek or another Reconciliation tool
- Familiar with Google applications e.g G-Drive, G-sheets, G-meet etc.
What you’ll get in return:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:
- Competitive Salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
Tidean Ways of Working
At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
