About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
About the role:
We are looking for a Workplace Manager who is enthusiastic, self-motivated and people-oriented with 5+ years of office management experience, who loves multi-tasking and collaborating. You know how to ensure a smooth day-to-day office operation and are able to work with vendors and budgets confidently. Additionally, you have a positive mindset and are always looking to bring a smile to people’s faces and drive employee engagement organising events and other initiatives.
You have the flexibility and the intuition to react with appropriate urgency to emerging situations and are able to complete multiple high-priority tasks efficiently. You’re excited by the challenge of hybrid workspaces and are ready to put forward innovative solutions to allow our in-office and remote Tideans to thrive. You can’t wait to impact a rapidly scaling company!
What we are looking for:
- Oversee day-to-day office operations to ensure the smooth functioning of the office environment, aligning with our company culture and business objectives. This includes managing onboarding processes for new joiners, coordinating anniversary swags for employees in the UK and remote locations, overseeing post management, and collaborating with maintenance contractors to maintain a safe and functional office space and maintaining relationships with the landlord and building management.
- Effectively manage relationships with external vendors to uphold high standards of office security, cleanliness, and maintenance, ensuring timely resolutions.
- Support the opening of our new office location in London, overseeing the setup and implementing improvements or changes as needed.
- Ensure a warm welcome for all Tideans and guests, addressing any questions or requests promptly.
- Keep the office stocked, organised, and well-maintained across multiple kitchens, conference rooms, and communal areas.
- Collaborate with the workplace experience team to create a positive working environment for all employees (in-office and remote).
- Plan and execute company-wide events on-site and off-site to foster a cohesive company culture.
- Contribute to the evolution of our hybrid office model by devising creative strategies to engage remote Tideans effectively.
- Partner with the People & Culture team to support initiatives such as volunteering, employee resource group programs, and sustainability initiatives
- Partner with IT for technology needs across the office and events
- Manage office-related budgets and conduct data analysis to optimise operational efficiency.
- Uphold company traditions, discover new ways to delight the team, and provide excellent service to foster a positive Tide culture
You’ll be a great fit if:
- You have at least 5+ years of experience in office/facilities management and operations, ideally a scaling start-up with 300+ employees
- You have experience working with senior management
- You have abilities to adapt to a hybrid environment
- You are calm under pressure, can effectively prioritise, multitask and manage time
- You have exceptional organisational skills and strong attention to detail with a keen eye for accuracy
- You have great interpersonal skills and are well-known as a collaborator
- You have a passion for service and are an utmost professional
- You enjoy creating an environment where everyone feels welcome
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
