About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
What we’re looking for
We are seeking a highly skilled and experienced People Operations Manager to join our team in India. The successful candidate will play a critical role in managing and executing various People Operation processes and initiatives to support the company's overall people strategy. Your primary goal will be to optimise HR operations, streamline processes, and enhance the overall employee experience.
As a People Operations Manager you will
- Payroll Management:
- Oversee and manage the payroll input process for employees in India and the UK and validation of payroll information to ensure accurate and timely processing of payroll, including salary calculations, deductions, and reimbursements.
- Coordinate with finance teams to ensure compliance with tax regulations, statutory deductions and timely payout.
- Address any payroll-related queries or discrepancies from employees promptly and effectively.
- Tax and Benefits Administration:
- Manage tax compliance for both India employees, ensuring adherence to local tax laws and regulations.
- Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
- Collaborate with external consultants or legal advisors to stay updated on changes in tax laws and benefits regulations.
- Compliance Review:
- Conduct regular audits and reviews to ensure compliance with local labor laws, regulations, and company policies.
- Develop and implement processes to address any compliance gaps or issues identified during audits.
- Keep abreast of changes in employment laws and regulations in India and the UK, and communicate updates to relevant stakeholders.
- HCM Implementation:
- Work closely with IT and People teams to customise HCM solutions to meet the needs of the organisation.
- Provide training and support to end-users on HCM platforms, ensuring smooth adoption and utilisation.
- Stakeholder Management:
- Collaborate with HR teams in the UK and other global locations to align HR processes and initiatives.
- Liaise with external vendors, consultants, and regulatory authorities as required.
- Build strong relationships with internal stakeholders, including finance, legal, and senior management.
- Educating stakeholders on People processes and obtaining feedback from conducting surveys/FGDs for holistic process improvement.
What makes you a great fit:
- Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR management or a relevant discipline is a plus.
- Minimum of 7 years of experience in HR related roles, with a focus on people operations and working in a global environment.
- In-depth knowledge of HR best practices, employment laws, and regulations within India and other EMEA countries, specifically the UK. Bulgaria, Serbia, Germany would be an added advantage.
- Proven experience in designing and implementing HR policies, programs, and processes.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
- Flexible, adaptable and excellent problem-solving and decision-making abilities, with a high level of attention to detail and accuracy.
- Demonstrated ability to handle sensitive and confidential information with professionalism and discretion.
- Proficient in HRIS systems, Google Workspace.
- HR certification (e.g., CIPD, SHRM-CP or SCP) is a plus
What you’ll get in return:
- Mental wellbeing through Plumm
- Learning & Development Budget
- Work from Home Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
