About You

At Tide we are looking for a Complex Investigation Team Lead with specific experience in conducting in-depth investigations for all Financial Crime categories. The role is to ensure Tide has the correct knowledge and experience in its Financial Crime team to conduct complex investigations related to multiple risks.  

The role will manage a small team (5-8) of Senior Analysts who will be responsible for conducting in depth “complex” investigations. This role will be based in Tide's second line of defence (2LOD) reporting directly to the Head of Financial Crime Risk. 

The Complex Investigations Team Lead must be aware of all Financial Crime risks (beyond fraud and money laundering) and have experience in identifying, investigating and preventing such risks. They must be hands on and able to support investigations where needed. They will work closely with internal stakeholders/forums such as the Financial Crime Risk Working Group and oversight teams, and external stakeholders such as banking partners and industry forums, to share information and findings. Where gaps are found, it is the responsibility of the Team Lead to suggest controls to improve and remove such gaps. The Team Lead will also be responsible for the development and growth of the complex investigations team and work with all analysts in order to enhance their understanding and ability to work on complex financial crime risks. 

Some of the things you’ll be doing:

  • Complex investigations into Tides members.
  • Identifying gaps Tide has in relation to financial crime controls to identify, investigate and prevent financial crime.
  • Supporting the complex investigations team with high priority investigations. 
  • Supporting team development for all analysts within the Complex Investigations Team 
  • Presenting key findings and information to both internal and external stakeholders  
  • Demonstrate 2LOD oversight of 1LOD process related to all Financial Crime risks

You’ll be a great fit if:

  • 5+ years of Financial Crime experience
  • Specifically working in an 2LOD team in related to investigations 
  • Experience in managing teams 
  • Understanding of key financial crime risk indicators and metrics
  • Excellent verbal, written, and interpersonal communication skills in English
  • Must be self-motivator and self-starter
  • Focus on regulations and risks Tide would face. 
  • Exceptional listening and analytical skills
  • Ability to multitask and successfully operate in a fast paced, team environment
  • Must adapt well to change and successfully set and adjust priorities as needed

Who are Tide?

We’re the UK’s leading provider of smart current accounts for sole traders and small companies. We’re also on a mission to save business owners time and money on their banking and finance admin so they can get back to doing what they love - for too long, these customers have been under-served by the big banks.

Our offices are in London, UK, Sofia, Bulgaria and Hyderabad, India, where our teams are dedicated to our small business members, revolutionising business banking for SMEs. We are also the leading provider of UK SME business accounts and one of the fastest-growing fintech in the UK.

We’re scaling at speed with a focus on hiring talented individuals with a growth mindset and ownership mentality, who are able to juggle multiple and sometimes changing priorities. Our values show our commitment to working as one team, working collaboratively to take action and deliver results. Member first, we are passionate about our members and put them first. We are data-driven, we make decisions, creating insight using data.

We’re also one of LinkedIn’s top 10 hottest UK companies to work for.

What you’ll get in return:

  • Competitive salary 
  • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
  • 24/7 Employee Assistance Program
  • 25 days holiday with the ability to buy extra days
  • We invest in your development with a 1,000GBP professional L&D budget per year
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Enhanced family-friendly leave
  • 24 hours paid volunteering time off per year
  • Flexible working options
  • Sabbatical leave 

Here’s what we think about diversity and inclusion…

We build our services for all types of small business owners. We aim to be as diverse as our members so we hire people from a variety of backgrounds. We’re proud that our diversity not only reflects our multicultural society but that this breadth of experience makes us awesome at solving problems. Everyone here has a voice and you’ll be able to make a difference. If you share our values and want to help small businesses, you’ll make an amazing Tidean.



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