Tia is the next-gen women’s health platform fusing empathy & innovation to help women thrive.
 
Tia is the next generation women’s healthcare platform bringing empathy and innovation together to help women thrive. Our interdisciplinary team of doctors, designers & data enthusiasts have seen first-hand how women's needs have been radically underserved and underestimated, and are on a mission to build a new distinctly female care model from the ground up, online and offline.
 
Tia’s ecosystem of products, tools and services — from the Tia app to the Tia Clinic, a real-world gynecology, primary care, & wellness practice based in NYC — is connected by a unique, human-centered approach to care that focuses on listening and learning all about women and their holistic needs, from anatomy to emotions, from gut health to getting it on. Tia encourages honest and transparent conversations about patients’ health, both with their care team and their community of members, to help women make independent and informed healthcare decisions with confidence and ease.

Manager: CEO (and in the future, Chief Development Officer)

Role Summary

As Tia’s VP Real Estate, your job is to turn the bricks and mortar part of our business from a liability to a strategic asset that supports our growth trajectory, financial targets and brand goals. This is a critically important “player coach” role that will be leading the way for “hyper-growth” at Tia by leading the team planning furthest into the future, and determining where, when, and how we scale across new and existing markets. You will oversee the first half of the “space lifecycle” from real estate strategy to finding spaces to signing leases to building them through permitting, design and construction. This role is highly matrixed, working directly with Tia’s CEO and across all organizations at Tia. Success requires strategic thinking, a willingness to advocate for and take big bets, strong team building and management, and tight process management. 

Tia company values you “spike” on:

  • Make something that people want
  • Be driven to achieve excellence, with regard to impact over effort
  • Act as a pack, not a lone wolf
  • Delineate and distribute responsibility to enable higher quality & higher velocity decisions.
  • Be willing to experiment despite the possibility of failure.
  • Practice a meritocracy of ideas, but not consensus-based decision-making.

Core Responsibilities:

#1: Craft strategic real estate strategies that turn real estate from a liability to an asset. A hyper-growth healthcare company with bricks and mortar requires a delicate balance of long lead-time planning while allowing flexibility for rapid iteration. To achieve this, requires you to:

  • Develop multi-year out real estate strategies to ensure that real estate is never a blocker of growth for Tia
  • Take an aggregate portfolio and market-lens to real estate that sets us up to win whole markets
  • Crack how to position Tia as a dream tenant to landlords and sell to win spaces with competitive pricing
  • Compile, synthesize and disseminate market data on real estate and construction costs to support budgeted growth and financial targets
  • Iterate on our footprint and use of space in response to evolving service-line needs (e.g. hub and spoke, shift of virtual, launch of new products etc)

#2: Develop and manage the real estate pipeline across current and future markets

  • Build and manage a team of “local experts” who can identify the dream Tia location(s) in every market we operate in
  • Develop market-specific playbooks for zoning and permitting for medical use across office and retail
  • Build strategic relationships with landlords, commercial and residential developers who can support financially-favorable rollouts across markets
  • Manage all broker relationships on the ground from deal sourcing to deal signing
  • Get strategic deals signed on time and within budget

#3: Manage our construction and design team to build spaces that hit our quality, financial and timeline targets 

  • Develop a streamlined, cohesive build out process from lease negotiation thru COI
  • Ensure standardization of Tia clinic spaces at scale, while accounting for localization
  • Orient the team towards quality and cost-savings
  • Work collaboratively with the New Space Opening & Site Ops teams to ensure smooth and seamless handoff from build → open → ongoing management of space

#4: Collaborate cross-functionally with key stakeholders to enable seamless rollouts that drive top level business outcomes. This role will work closely with: 

  • The New Space Opening & Site Ops teams to ensure a smooth & seamless handoff to new space openings and facilities management
  • The Biz Ops & Finance team to ensure we sign leases and design spaces that support our “box unit economics” 
  • The Design Team to ensure our spaces are consistently on brand and hit the “Tia sparkle” and experience bar
  • The Health System Partnerships team to ensure strategic location, build out and partnership management within JV partnerships
  • Directly with the CEO (and future Chief Development Officer) on strategic real estate partnerships and physical care delivery models
Benefits
  • Unlimited vacation
  • Free Tia membership
  • Competitive stock option package
  • $300 one-time WFH stipend
  • $50/month phone and internet reimbursement 
  • Medical, dental, and vision benefits
  • 401k program (no matching at this time)
  • Top of the line 13” Macbook Pro 
  • Travel stipend for team off-sites
  •  

This position may require attendance at company and team off-sites and is subject the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation.

Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.
 
If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us

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At Tia, we’re passionate about creating a place where each individual — patient, provider & employee is empowered to be and care for their whole selves. We take an intersectional approach that recognizes the multitude of ways age, sex, gender, race, ethnicity, religion, ability, sexual orientation, and economic status impact us — clinically, psychosocially, and experientially. We prioritize reaching a diverse pool of candidates and provide diverse representation on every interview panel to make Tia an inclusive workplace. We value all voices in decision-making and through accountability, collaboration, and innovation, we seek to scale with diversity, equity & inclusion at the core.

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