THUNDER | JOB DESCRIPTION

Salesforce Client/Account Partner

Location: Fully Remote (United States)

At Thunder, our client relationships are our top priority. We’re looking for a dedicated and dynamic Client Partner to maintain and grow our current client accounts, align to Thunder's Sales KPI playbook, and work strategically to deepen and widen the impact that Thunder has on our existing clients. 

Our ideal Client Partner candidate brings: 

  • Deep experience in creating Account Plans and strategy to expand bookings/contracts for companies with 500+ employees within the Salesforce ecosystem 
  • Demonstrated success in working with senior executives at client companies, 
  • A track record of ongoing, trust-based relationships 
  • The ability to expand leadership networks at client accounts (i.e., get introduced to new decision makers, economic buyers, business areas, etc.),
  • The ability to scale revenue

Your “Day to Day” Responsibilities

  • Understand your clients’ business, industry, objectives, headwinds/challenges and areas for growth
  • Establish and grow relationships with key client stakeholders and executives as their “trusted partner,” continually working to extend relationships to include new stakeholders and executives
  • Through regular communication with stakeholders and executives at your named accounts, identify and act on white space for new project work, upsell + cross-sell opportunities on existing projects, and renewal opportunities
  • Grow your “book of business”, including existing Named Accounts and your personal network of possible accounts 
  • Generate and share reports out on key metrics and performance to Sales Leaders and Thunder Leadership on a regular cadence
  • Stay in constant communication with key accounts, serving as their advocate internally at Thunder, ensuring that they are receiving services that are within their budget and scope of current work, and that their needs are met
  • Meet regularly with Thunder Engagement Managers and other members of the Delivery teams to discuss progress and find new ways to identify new opportunities to expand services 
  • Generate and follow through on Account Action Plans to expand and grow within your accounts
  • Own sales cycles by documenting and managing opportunities in Thunder’s Salesforce CRM, coordinating internal pre-sales support resources, guiding and shaping deal strategies, providing inputs for and reviewing estimation and contracts, establishing mutual close plans, etc.

Required Qualifications

  • 5-7+ years of demonstrated success in a similar Client Partner and/or business development/sales role within the Salesforce Partner ecosystem - with explicit experience and success selling consulting services
  • Proven history of being able to “land and expand” within accounts,  driving additional pipeline, bookings and revenue with existing customers 
  • Demonstrated success owning and leading new sales initiatives
  • The ability to grasp technical concepts and bridge communications between Business and IT in an Enterprise setting
  • Exceptional communication, strategy, and creative presentation skills
  • Proficient with Google Workspace tools, Salesforce.com, Excel, Word, PowerPoint, and other productivity tools (e.g., Slack)
  • The ability to be curious, to listen, and to have a consultative approach with your clients
  • Strong work ethic with a passion for learning/expanding your skills and developing new knowledge sets
  • Entrepreneurial mindset with strong time management skills and accountability to metrics

Other Ideal Attributes

  • Bias for Action - ability to “make things happen”
  • Strong tolerance for ambiguity - able to focus and execute in a changing environment
  • Builds and maintains positive, productive working relationships while delivering results in an early-stage, virtual (no physical offices) organization
  • Strong drive and character qualities that mirror Thunder’s company core values - Empathy, Grit, Ownership, Transparency, and Adaptability - and inspires others to follow and act with the same integrity-driven approach
  • Ability to travel as needed - up to 50%

 

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role.

Thunder | The Opportunity, Mission + Culture

Thunder is here to help organizations love Salesforce, forever. We’re passionate about customer success, and seek out innovative consultants with an appetite to provide best-in-class consulting services that we’re proud to deliver: www.thundersf.com

We are building a remote-first culture - with "Thundercats" based from Hawaii to NYC to the Philippines - of intellectually curious, collaborative, solution-oriented teammates who love partnering with each other to deliver great work for our customers. We aren’t afraid to roll up our sleeves to solve problems, create or refine process. One cultural common denominator: we understand that at this stage of our life cycle, we’re here to build! 

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

 

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education
U.S. Standard Demographic Questions

We invite applicants to share their demographic background by answering the following US Standard Demographic Questions.

If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

Thank you! 
Thunder People Team 

How would you describe your gender identity? (mark all that apply)





How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (Select one)




Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (Select one)




Are you a veteran or active member of the United States Armed Forces? (Select one)




Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Thunder’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.