Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, it’s crazy that you still have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $700B in the US alone — but the process is inefficient and largely offline.

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.

About the Design Team

We're a tight-knit team of product designers, researchers, and product writers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design reviews, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

About the Role

As a Product Design Intern, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll be paired with a mentor to work through interesting design problems. We deeply value autonomy, so you will be given freedom to work with your mentor to find a project (or several) that interest you, while providing value to the larger team. We’ll make your time at Thumbtack fun, memorable, and unique as we work together to solve user problems.

Responsibilities

  • Design intuitive, human-centric flows and experiences on our web, iOS, and Android products  
  • Tackle a wide range of projects, from core features to quick experiments
  • Collaborate closely with fellow designers, product managers, and engineers
  • Use research and qualitative data to guide design decisions
  • Present your work and solicit design feedback early and often  

Must-Have Qualifications

  • Actively pursuing a degree in Interaction Design, Product Design, or a related field
  • Portfolio with projects that showcase your design process
  • Strong UX, interaction, and visual design skills
  • Human-centric approach to designing products
  • Strong cross-functional collaboration and communication skills
  • Fluency in commonly used design software and related tools (Sketch or Figma, Adobe CS, etc.)

Nice-to-Have Qualifications

  • Experience designing for a two-sided marketplace
  • Prototyping skills (using Invision, HTML, CSS, Framer, Principle, etc.)
  • Ability to write and edit HTML, CSS and Javascript
  • Conceptual understanding of popular front-end frameworks like Angular and React

More About Us

Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With nearly 1,000 different categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $250 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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