We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire.

Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into something straightforward — and a lot less stressful.

At Thumbtack, we're not just creating a new era of homeownership. We’re supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.

Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.

Our North Star is bright and our ambitions are big. We’ve been at this for over a decade, but the way we see it: we’re just getting started.

Thumbtack by the Numbers

  • Available in all 3,143 U.S. counties.
  • Nearly 4.5 million customers in the last 12 months
  • Hundreds of thousands of local professionals on our platform
  • 65 million projects started on Thumbtack
  • Over 7 million 5-star reviews left for stellar pros

About the Marketplace Dynamics Team

The Marketplace Dynamics team builds the core data driven systems that power our matching and monetization engines. Our mission is to optimize how we match customers and pros, and monetize the transaction to create a growing marketplace where more and more jobs get done every day. 

Our challenges are deeply technical and span a wide range of domains from infrastructure, to data, to product. Examples of recent efforts include: building a low latency search serving stack, optimizing ML systems for ranking and pricing, or building a highly efficient, scalable payments platform. To read more about the problems that our team is taking on, visit our engineering blog.

Responsibilities 

  • Build and grow an amazing team of software engineers with different backgrounds, across infrastructure, ML modeling/ranking, and product features. 
  • Lead and manage the team as a hands-on technical leader. Help the team make key technical decisions, unblock the team, and guide the team on execution. We expect managers in this role to review and write code. 
  • Work with the team to set a technical direction and product roadmap, figure out where we need to invest in our systems and infrastructure. 
  • Collaborate closely with product engineering teams on both the customer and pro focus areas, as well as embedded data science and analytics teams. 
  • Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment. 

Must-Have Qualifications 

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 2+ years experience in an engineering management role and 5+ years experience building software at scale. 
  • Strong management, communication and collaboration skills. 
  • Strong technical skills and is willing to be hands on. Able to guide the team in systems design, write and review code, and help debug issues. 

Nice-to-Have Qualifications 

  • Strong product sense and experience working on a user facing consumer product. 
  • Experience building data driven systems in production. Bonus for experience applying machine learning in consumer products. 
  • Strong understanding of metrics and analytics, and ability to connect data with end user impact.
  • Experience building and scaling distributed systems infrastructure. Bonus for experience building an ads serving or search serving stack at scale. 

More About Us

Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset. 

Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford. 

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.

#LI-Remote

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.

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