About Thumbtack

Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, you shouldn’t have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $1 trillion in the US alone — but the process is inefficient and largely offline. 

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.

Thumbtack Philippines provides customer support, marketplace trust and safety operations, product support, and various knowledge and shared services support for our internal teams globally. If joining one of Silicon Valley’s top tech startup companies and being part of a world-class team in Manila sounds like a good career move for you, then come check out this job role we’re hiring for.

Position Description:

Talent Acquisition is a strategic function that enables Thumbtack’s growth, shapes the company culture, and identifies the talent we need to be successful. As the Recruiting Manager, Philippines you will report to the Global Director of Recruiting. You will also partner with key leaders to design and execute hiring strategies that support all recruiting in the Philippines. We pride ourselves on crafting processes and programs that align with individual teams needs, so creativity and flexibility are requirements for success. With that also comes autonomy and the freedom to experiment, which when measured effectively, drives decisions that allow Thumbtack recruiting to continually improve.

This key role will mentor, manage and grow a team of Recruiters, Sourcers, and Recruiting Coordinators responsible for building high performance teams as Thumbtack Philippines continues to scale.

Key Duties & Responsibilities:

  • Partner closely with the Global Director of Recruiting, Leadership, and Hiring Managers to drive comprehensive recruiting strategies.
  • Build strategies and best practices to source, attract, assess and hire qualified candidates across the business.
  • Create and foster an environment that enables a high performing recruiting team to thrive.
  • Manage day-to-day activities and ensure a high level of operational efficiency
  • Meet and exceed hiring targets (headcount and timeline) by applying operational aspects and pipeline strategies.
  • Optimize the hiring process effectively and efficiently from initial intake of job requirements through to presenting contract offers, and helping facilitate the pre-ONB process.  
  • Provide data and experience driven recruiting insights and guidance to hiring managers and stakeholders
  • Provide timely and consistent hiring progress updates and feedback to senior managers, hiring managers, PBP and other stakeholders
  • Support direct report activities such as screening, interviewing and providing stellar recruiting experience.
  • Partner with our DE&I team to take diversity recruiting to the next level.
  • Assist the hiring team in coming up with an objective hiring decision through the different assessment methods we’ve put in place as part of our standard hiring process.
  • Work with the HRBP to maintain up to date hiring plans, job descriptions, trackers and other documentation related to recruiting.
  • Maintain and report out accurate metrics capturing the recruitment cycle.
  • Manage or delegate resources for projects of the recruitment team 

Must haves:

  • Attracts top talent: Attracting and selecting the best talent to meet current and future business needs.
  • Balances stakeholders: Anticipating and balancing the needs of multiple stakeholders.
  • Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.

Nice to haves:

  • Manages complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
  • Builds networks: Effectively building formal and informal relationship networks inside and outside the organization.
  • Persuades: Using compelling arguments to gain the support and commitment of others.
  • Organizational savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Qualifications & Educational Background:

  • 7-10 years of professional experience in recruitment/talent acquisition, with a strong understanding of tech, shared services, outsourcing or similar industries
  • 5+ years experience of managing a team or leading a recruitment department  is preferred
  • Able to collaborate and influence stakeholders
  • Strong analysis skills and project management experience
  • No specific educational requirement but college degree preferred

Technical Skills:

  • Proficiency with tools typically used in the recruitment process including ATS and HRIS
  • Proficiency using recruitment platforms for sourcing
  • Proficiency using assessment tools to screen for skills and fit

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

More About Us

Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $400 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford. 


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