Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, you shouldn’t have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $1 trillion in the US alone — but the process is inefficient and largely offline. 

Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.

These customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply. We challenge ourselves every day to make this a place where you can thrive just the way you are, so we can build a product that does the same for our customers and pros.

About the Engineering Team

Growth Engineering team’s charter is to enable Thumbtack’s Growth Marketing team to acquire customers and pros and ensure they are set up for success.  We partner with product, design, analytics, and data engineering teams to ensure we get maximum return on the millions of dollars spent towards marketing.  We believe in tackling these hard problems together as a team, with strong values around collaboration, ownership, and transparency. To read more about the hard problems Thumbtack engineering tackles on a daily basis, visit our engineering blog.

About the Role

As a Senior Software Engineer on the Growth team, you’ll focus on executing on Thumbtack’s growth strategy, working on both organic and paid growth. You’ll collaborate with other engineers, designers, product managers, analysts, data scientists and data engineers to execute on a broad range of projects.  This includes defining and executing on growth infrastructure roadmap, self serve and automation tools, making 3rd party data available to data engineers, and much more.

Remote in Bay Area until at least July 2021

Responsibilities

  • Become the subject matter expert in marketing and growth technology.
  • Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
  • Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves back-end, or infrastructure work.
  • Work collaboratively with cross-functional teams to plan and execute on engineering projects.

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • Minimum of 5+ years of industry experience in engineering
  • Understanding of marketing and growth technology to enable experimentations, automation, paid and engagement marketing and SEO initiatives
  • Experience evaluating, implementing and integrating 3rd party marketing tools (ex:  Optimizely, Iterable, Intercom, Linear and OTT ad tools)
  • Fluency in at least one major programming language and would be able to switch between multiple languages. In our stack, we mainly use Go, Scala, and PHP
  • You know what it means to write high quality, maintainable, testable code, and you enjoy doing it
  • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products
  • You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems

Nice-to-Have Qualifications

  • Experience or knowledge in growth and marketing
  • Experience with data pipelines (Airflow, BigQuery)
  • Experience leading or mentoring engineering teams
  • Demonstrated ability to thrive in a fast-paced startup environment

More About Us

Thumbtack is a local services marketplace – one of the largest in the U.S. – that helps millions of people hire local professionals. With hundreds of unique service categories, customers can find a Thumbtack pro for almost anything: landscapers, DJs, personal trainers, even piano teachers. And in making these connections, we empower local pros too. Helping them get new customers and make a living doing what they’re great at.

Founded in 2008 and headquartered in San Francisco, Thumbtack is backed by over $400 million in investment from Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners and Baillie Gifford. 

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The California Consumer Privacy Policy Act (the "CCPA") obligates covered businesses to disclose to consumers (including employees and job applicants), at or before the point of collecting personally identifiable information ("PII"), the categories of PI to be collected and the purposes for which the categories of PI shall be used. 

In the course of the job application process, we may collect the following categories of PI for the purposes of evaluating you as a job applicant: 

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, social security number, or other similar identifiers;
  • Professional or employment-related information. 

We will not collect any additional categories of personal information or use your personal information collected for any other purpose without providing you with additional notice consistent with the CCPA.

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At Thumbtack, we’re building more than a product. We’re building local economies and stronger communities. Leveling the playing field so even the smallest of businesses has a fair shot at success. And we believe diversity is essential to making this happen. We use your answers below to better understand who is interested in joining the team and whether we’re considering a diverse group of people for our open roles. Your response will be confidential, and neither your answers nor your participation or non-participation will affect our consideration of your candidacy.

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