Have you ever tried to hire a plumber? How about a house cleaner? If you have, chances are it took you way longer than it should. In the era of instant-everything, you shouldn’t have to waste an entire afternoon researching, calling and vetting local service professionals whenever you need one. The market for hiring them is huge — $1 trillion in the US alone — but the process is inefficient and largely offline.
Thumbtack is transforming this experience end-to-end, building a marketplace that matches millions of people with local pros for almost any project. In making these connections, not only do our customers get more done every day, our pros are able to grow their businesses and make a living doing what they’re great at.
Thumbtack Philippines provides customer support, marketplace trust and safety operations, product support, and various knowledge and shared services support for our internal teams globally. If joining one of Silicon Valley’s top tech startup companies and being part of a world-class team in Manila sounds like a good career move for you, then come check out this job role we’re pooling for.
About the Team
Our People Team believes in the power and potential of our people. We know that with the right culture, development and support, our people can achieve anything; and we are inspired by this every day. We do this by crafting a data-driven employee experience that starts from hiring incredible people, helping them make an impact with meaningful work, investing in their development, and providing a holistic approach to benefits and wellbeing.
Positions within People Operations
- People Business Partner
- As the People Business Partner, which includes oversight of employee programs, you are the architect of overall employee experience at Thumbtack and an evangelist for our employee brand in the Philippines. As HRBP, you use your keen insight about business and organizational goals to design talent acquisition and team formation strategy (read: how to build high performing teams) and subsequently inspire and execute programs to drive employee engagement, professional development, and workplace experience. A key component of your success will be to create an organizational development strategy that aligns employee development and success with company goals.
- People Operations
- As part of Thumbtack’s People Operations, you will be the key touch point of employees when it comes to compensation and benefits. You take on the critical task of ensuring everyone is paid on time and accurately, everyone gets to avail the statutory and company-initiated benefits that have been provided for them, while updating the records of their employee journey at Thumbtack.
- Our Recruiting Team members are experts in handling womb-to-tomb recruiting: they know the Philippines talent market inside and out, can find exceptional candidates and build a healthy recruiting talent pipeline for roles as diverse as front-line support specialists, hard-to-find subject matter experts, to senior-level leaders. matter experts. They are key enablers in building our Philippines operations by delivering best-in-class candidate experience
- Organizational Development
- Our Organizational Development team is the key partner of the leadership team in building a dynamic learning organization with highly skilled individuals that support our organizational ambitions. This role will champion the learning culture that we want to build in Thumbtack Philippines and globally, and deliver programs and resources that foster continuing professional growth.
- Workplace Experience
- The global Workplace Experience Team has set high standards for the Thumbtack employee experience to ensure our team feels welcomed and supported and has the tools they need to deliver their best work. You will use your ability to quickly understand the evolving culture of Thumbtack and how this translates into Workplace Experience offerings that drive connection and engagement. You will ensure that our office space, employee events, and engagement programs, reflect our goal to provide our team with a great place to work
If you think you fit the bill, you may share with us your profile by applying to this job. Take note that this is for pooling only and we’ll get in touch with you as soon as we’re ready to open the role.